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About the Role

Vapi is seeking a Cost Revenue Analyst to own cost-of-revenue analysis end-to-end, focusing on improving gross margin and unit economics for their usage-based infrastructure.

Responsibilities

• Track and analyze COGS / cost of revenue and gross margin.
• Analyze cloud / infrastructure / inference / telephony costs.
• Build cost-per-minute and cost-per-call models and unit economics.
• Partner with Engineering on infrastructure cost optimization.
• Forecast COGS in the operating plan.
• Support gross margin reporting and variance analysis for leadership.

Requirements

• 4–8 years in FP&A or cost / financial analysis
• Comfort with unit economics and analyzing cloud / infrastructure costs
• Strong Excel / financial modeling skills
• High attention to detail and comfort working cross-functionally
• Experience at an infrastructure-heavy or usage-based company is a nice to have
• Familiarity with cloud cost tooling and data / BI tools is a nice to have

Skills

• Financial Modeling
• Excel
• Cost Analysis
• Unit Economics
• Cloud Cost Management
• Data Analysis
• BI Tools

Location

• Remote

Work Type

• Full-time

Experience Level

• Mid-level
• Senior

Salary/Compensations

• $165,000 - $185,000

Benefits

• Competitive salary
• Excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Quarterly off sites
• Flexible time off
• Catered meals
• Transportation
• Gym membership
• $10k annual L&D budget

About the Company

• Vapi provides Voice AI that resolves, not transfers, powering voice agents that understand businesses and can resolve issues in minutes.
• The company has powered 1 billion calls for clients like Amazon Ring, ServiceTitan, New York Life, and Intuit.
• Vapi is trusted by 1 million developers.
• The company has raised $72M, with a recent $50M Series B led by Peak XV Partners.
• Investors include Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), and Y Combinator.
• Vapi offers a generational impact opportunity to build the human interface for every business.
• The company fosters an ownership culture with 70% of employees being previous founders.
• Vapi has a kind team, with founders Jordan and Nikhil being Canadian.

Equal Opportunity

• Vapi is an equal opportunity employer.
• We celebrate diversity and are committed to building an inclusive team.