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About the Role

The Sr Personal Loans Analyst drives performance across Happen Bank's Personal Loans business, supporting core offer programs and emerging growth initiatives. This role partners closely with Product, Marketing, Risk, and Finance to translate data into action and shape business growth by informing key decisions.

Responsibilities

• Support execution of initiatives across core Personal Loans programs, including TopUp, Refi, and Pre-Approved/Prescreen, as well as new growth efforts.
• Help develop and roll out new offer features and program enhancements, including pricing, fees, eligibility, and customer experience improvements.
• Partner with Product, Marketing, Risk, and Finance to keep delivery on track against shared goals.
• Analyze performance data to surface trends, flag issues, and identify opportunities to improve conversion, engagement, and program effectiveness.
• Build and maintain dashboards and reports that make performance easy to monitor and act on, using AI tools where they help speed up analysis or surface insights faster.
• Support test-and-learn experimentation by helping design analyses, track results, and translate findings into next steps.
• Identify opportunities to streamline recurring analyses or reporting workflows, bringing new tools and approaches to the team where useful.

Requirements

• 2+ years of experience in financial services, fintech, consulting, or a related analytical role; bachelor's degree in a related field; or equivalent work experience.
• Strong analytical skills, with the ability to turn complex data into clear, actionable insights.
• Experience using AI tools with good judgment about their value and reliability.
• Ability to collaborate well across teams and adjust approach based on feedback and context.
• Clear, concise communicator who can present data and insights in a way that drives decisions.
• Curious and motivated to learn the unsecured lending ecosystem.
• Bias toward action, with a strong focus on accuracy and follow-through.

Skills

• SQL
• Python

Location

• San Francisco

Work Type

• Hybrid

Experience Level

• 2+ years

Education Level

• Bachelor's degree in a related field or equivalent work experience

Salary/Compensations

• 109,000-128,000

Benefits

• Medical, dental and vision plans for employees and their families
• 401(k) match
• Health and wellness programs
• Flexible time off policies for salaried employees
• Up to 16 weeks paid parental leave

About the Company

• Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress.
• We offer focused products, a frictionless mobile-first experience, and clear terms with no gotchas.
• Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community.
• Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

Equal Opportunity

• Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace.
• We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics.
• We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@happen.com.