Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Clio is seeking a Senior Product Manager to lead its Centralized Billing System (CBS), an internal system critical for customer configuration, quoting, packaging, and charging. This role requires strong stakeholder management, prioritization discipline, and the ability to make decisive calls in a fast-paced, high-stakes environment.
Responsibilities
- Full product ownership of CBS, the system used to configure pricing, generate quotes, manage packaging, and charge customers
- Manage the roadmap, health, and evolution of CBS, with accountability for prioritization, sequencing, and long-term direction
- Manage stakeholders across Sales, Finance, Marketing, GTM, and Product, setting priorities and communicating tradeoffs
- Partner with the GTM Monetization team to ensure CBS enables Clio's pricing and packaging strategy
- Make decisions under pressure in a system with competing opinions and shifting priorities
- Ensure cross-functional alignment with Sales, Marketing, Customer Success, Finance, and Data teams
- Oversee tooling and instrumentation to ensure data, telemetry, and tooling support fast, confident decision-making
Requirements
- Exceptional stakeholder management skills, with experience in environments with competing roadmap demands
- Decisive with the ability to form opinions based on evidence, articulate them clearly, and stand behind them
- Hands-on approach, willing to be involved in designs and tradeoffs with engineering and design
- Technical background sufficient to own a complex billing or commerce system, understand architecture, and make sound product decisions
- Experience integrating AI into work processes, running experiments, and synthesizing data
- Proven ability to manage a high-volume, high-stakes stakeholder environment
- Strong data and analytical skills, comfortable owning a metrics framework and building cases for investment
- Excellent communicator and cross-functional partner, able to influence without full authority
- Based in the US or Canada
Skills
- Product Management
- Stakeholder Management
- Prioritization
- Decision Making
- Cross-functional Collaboration
- Technical Acumen
- Data Analysis
- Communication
- AI Integration
Location
- North America (US and Canada, excluding Quebec)
- Near Burnaby, Calgary, NYC or Toronto hubs (with hybrid expectation)
Work Type
- Hybrid
Experience Level
- 6+ years of experience in product management in a B2B SaaS environment
- Senior
Salary/Compensations
- CAD $137,500 to $161,800 to $186,100
Benefits
- Competitive, equitable salary
- Top-tier health benefits, dental, and vision insurance
- Hybrid work environment
- Flexible time off policy (encouraged 20 days off per year)
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
Equal Opportunity
- We are dedicated to diversity, equity and inclusion.
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
- We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process.