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About the Role

As a Telephonic Client Manager, you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content to both prospective and existing customers. You'll build strong customer relationships, identify growth opportunities, and help customers achieve success through solutions that improve productivity and decision-making. Working collaboratively across teams, you will play an important role in driving business growth while delivering an excellent customer experience.

Responsibilities

Meet/exceed monthly and annual sales goals.
Identify, target and maximize revenue/growth opportunities.
Develop strong relationships with key customer contacts and decision makers.
Take responsibility for the overall health/status of the customer relationship.
Provide customer feedback to internal partners regarding product or content issues.
Negotiate/renegotiate contracts.
Demonstrate an in-depth understanding of LexisNexis products, content and solutions, including competitive differentiators and our value proposition.

Requirements

3 or more years of successful sales experience.
High School Diploma, or GED.
Business-to-business sales experience.
Proven success negotiating contracts and closing business.
Experience interacting with C-level corporate executives.
Previous field account management and marketing experience.
Strong communication, interpersonal and presentation skills.
Ability to effectively partner and collaborate across teams.
Ability to travel on occasion (nominal, estimated at less than 10% of the time).

Skills

Sales
Customer Relationship Management
Negotiation
Communication
Interpersonal Skills
Presentation Skills
Collaboration

Location

Home based-New York
New York City
Rochester, NY

Work Type

Home based
Flexible hours

Experience Level

3 or more years of sales experience

Education Level

High School Diploma, or GED

Salary/Compensations

Base Pay Range (NY): $54,100 - $90,400
Total Target Cash Range (NY): $83,200 - $138,900
Base Pay Range (NYC): $59,000 - $98,500
Total Target Cash Range (NYC): $90,800 - $151,600
Base Pay Range (Rochester, NY): $49,200 - $82,100
Total Target Cash Range (Rochester, NY): $75,700 - $126,300

Benefits

Wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals
Country specific benefits

About the Company

LexisNexis Legal & Professional serves customers in more than 150 countries with 11,800 employees worldwide.
Part of RELX, a global provider of information-based analytics and decision tools.
A long-time leader in deploying AI and advanced technologies to the legal market.
Develops, tests, and validates solutions in line with RELX Responsible AI Principles.
Provides legal, regulatory, and business information and analytics.
A digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Equal Opportunity

Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.