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About the Role

DePaula Chevrolet is seeking a Receptionist for their Business Development Center. This entry-level role serves as the primary point of contact for customers, delivering excellent service and supporting sales and service departments. It's ideal for those with strong communication and organizational skills aiming for a career in the automotive industry with growth potential.

Responsibilities

• Answer and direct incoming telephone calls to the appropriate departments or team members.
• Schedule and confirm sales and service appointments.
• Make outbound calls to customers for appointment reminders, retention campaigns, follow-up, and customer satisfaction.
• Take accurate messages and ensure timely delivery to appropriate personnel.
• Maintain customer information and appointment records in the dealership management system (DMS).
• Provide basic information regarding dealership products, services, and hours of operation.
• Assist with administrative tasks and other duties assigned.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Professional phone etiquette and customer service skills.
• Strong organizational and multitasking abilities.
• Basic computer knowledge.
• Ability to work in a fast-paced environment.
• Positive attitude, dependable and team-oriented.
• Previous customer service or receptionist experience is helpful but not required.

Skills

• Communication skills
• Organizational skills
• Multitasking abilities
• Professional phone etiquette
• Customer service skills
• Basic computer knowledge

Location

• Albany, NY

Work Type

• Full Time
• Onsite

Experience Level

• Entry-level

Education Level

• High school diploma or equivalent

Salary/Compensations

• $17.00 to $18.00 an hour
• Weekly pay

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance
• 401 (K) with company match
• Paid Holidays
• Vacation & Sick PTO
• Employee discounts
• Advancement Opportunities

About the Company

• DePaula Chevrolet is a premier automotive dealership located in Albany, NY.
• We pride ourselves on delivering exceptional customer service and quality vehicles.
• Our team is committed to creating a welcoming environment for our customers and employees alike, making us a trusted name in the community of automotive sales and service.