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About the Role
DK Technology is seeking a Digital Workspace Assistant for a 12-month fixed-term contract to support core digital tools and enhance the employee experience. This role offers an opportunity to build a career in technology, gain exposure to global teams, and understand how digital systems support publishing.
Responsibilities
- Support key workplace platforms
- Assist with digital projects
- Contribute to the improvement of tools and processes
- Troubleshoot user queries
- Support system updates and user adoption
- Support content management and publishing automation tools
- Resolve issues with internal teams and suppliers
- Maintain system updates
- Improve platform operations
- Ensure technology is used effectively across the business
- Ensure users feel supported
- Ensure key processes run smoothly
- Create guides and training materials for tool adoption and best practices
Requirements
- Experience using a project management tool such as Asana
- A technology-based qualification, a tech-related degree, or experience in tech support / IT support
- A basic understanding of workflows and digital processes
- Strong communication and organisational skills
- A proactive, collaborative approach and a willingness to learn
Skills
- Asana
- Google Workspace
- Content management
- Publishing automation
- Troubleshooting
- System updates
- User adoption
- Workflow understanding
- Digital processes
- Communication
- Organization
- Collaboration
- Learning agility
- Google Workspace or similar cloud-based tools
- SaaS tools
- Digital asset management (DAM) systems
- Workplace platforms
- AI-enabled tools
- Digital automation
- Change management
Location
- Pimlico office
- London
Work Type
- Fixed-term contract
- Hybrid
- Remote working from abroad (subject to criteria)
Experience Level
- Entry-level
- Early career
Education Level
- Technology-related qualification
- Tech-related degree
Salary/Compensations
- Starting at £28,500 depending on skills and experience, plus bonus
Benefits
- 25 days paid holiday entitlement in year one, plus bank holidays
- Generous pension scheme
- Volunteering policy and charity matching
- Employee assistance programme
- 70% discount on company books
- Cycle to work scheme
- Discounted gym membership
- Shopping discounts
- Flex Fridays (1pm Finish*)
- Up to 30 days remote working from abroad*
- Tree planted for every new employee
About the Company
- DK Technology is part of DK, a global publisher.
- DK is committed to building a diverse workforce that reflects the varied communities that read their books across the world.
- DK is proud to announce that they have adopted The Halo Code.
- DK is a member of the disability confident scheme.
- DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach.
Equal Opportunity
- Encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background.
- Guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.