About the Role
Luck Grove delivers broadband and fiber construction across active portfolios including multi-dwelling unit (MDU) properties, inside-building fiber, outside plant (OSP), and more. This fast-moving, field-driven role requires disciplined coordination across multiple functions. The Construction Manager is the field-facing construction operations leader, partnering with the Program Delivery Manager to build and execute the detailed field plan, manage internal teams, and oversee vendor relationships.
Responsibilities
- Partner with the PDM to develop and maintain the construction plan, owning the accuracy of assumptions for velocity, crew requirements, vendor capacity, and forecast-to-complete.
- Participate in site walks, constructability reviews, and production planning to identify practical conflicts before work reaches the field.
- Define and validate construction-specific release requirements, including scope clarity, usable design, materials, permits, and safety controls.
- Recommend release, hold, exception, assignment, schedule, or recovery actions based on field facts and execution risk.
- Continuously update planning assumptions using actual production, quality results, and lessons learned.
- Own assigned construction packages from pre-mobilization through field completion and turnover.
- Translate program priorities into the detailed daily and weekly field plan, including crew assignments, production targets, and recovery actions.
- Maintain regular field presence, direct work through vendor supervisors and internal leads, and clear operational blockers.
- Control mobilization, site logistics, work areas, access windows, and property or public impact for assigned work.
- Determine whether construction is truly field-complete, rejecting unsupported completion claims.
- Directly manage assigned field technicians, coordinators, QC resources, and crew leads, ensuring accountability for attendance, productivity, and quality.
- Build the internal field-resource plan, including headcount needs, geographic coverage, and skill mix.
- Interview, select, onboard, train, coach, and develop field personnel on construction standards, reporting, and safety.
- Set daily and weekly assignments, review performance, provide feedback, and partner on performance management.
- Create repeatable field routines, tools, and training for internal resources to verify work and resolve issues.
- Manage assigned vendor and subcontractor relationships from sourcing and qualification through offboarding.
- Maintain a qualified vendor pipeline by evaluating technical capability, management depth, staffing, and safety.
- Define operational scope, production assumptions, and reporting requirements for vendor selection and SOW development.
- Lead vendor kickoff and readiness training, confirming points of contact and escalation paths.
- Manage vendor capacity, utilization, production, quality, and responsiveness, using scorecards to drive corrective action.
- Issue or recommend corrective plans, reduced allocation, suspension, or replacement for underperforming vendors.
- Own daily production control, verifying crew counts, locations, completed units, remaining work, and blockers.
- Track planned versus actual velocity, productivity, forecast-to-complete, and other delivery-affecting conditions.
- Verify installed quantities, daily tickets, labor and equipment records for invoice and payment readiness.
- Own field-side material and equipment control, including allocation, transfer, staging, and variance.
- Reconcile installed conditions and field changes to BOMs and material records.
- Provide the PDM with concise, accurate construction status, variance, impacts, and recommendations.
- Own construction quality for assigned work, ensuring standards, testing, and completion requirements are understood.
- Direct vendors and field resources to capture required photos, test results, and documentation.
- Review evidence and test results for completeness, routing technical exceptions and driving remediation.
- Deploy internal QC and field resources based on risk and vendor performance.
- Lead or support field inspections and turnover activities with stakeholders.
- Release work to QC or closeout only when construction scope, testing, corrections, and documentation are complete.
- Track and drive resolution of defects identified during QC.
- Enforce safety expectations and exercise stop-work authority for unsafe conditions.
- Confirm applicable permits, utility locates, traffic controls, and other compliance requirements are followed.
- Serve as Luck Grove's operational construction representative with various stakeholders.
- Handle routine field coordination and issue resolution, remaining solutions-oriented.
- Identify and document design conflicts, failed tests, or requested deviations, holding or redirecting work when approval is required.
- Escalate urgent, sensitive, or commercially significant issues with all relevant details.
Requirements
- 5+ years of progressively responsible experience in telecom/fiber, utility, infrastructure, low-voltage, MDU, OSP/FTTH, or a directly relevant construction environment.
- Direct experience deploying and managing the type of construction assigned to the role.
- Demonstrated success directly managing field employees and vendor or subcontractor relationships across multiple active sites, packages, or crews.
- Experience sourcing, qualifying, onboarding, training, deploying, measuring, correcting, and replacing vendors or field resources.
- Experience with constructability, production control, crew capacity, materials and equipment, site logistics, safety, testing, inspection, punch, restoration, and completion evidence.
- Able to read and interpret construction prints, scopes, BOMs, permits, test results, production records, daily tickets, redlines/as-builts, punch lists, and closeout requirements.
- Data-driven operating discipline; able to use production, capacity, quality, quantity, and cost signals to make decisions and communicate a reliable forecast.
- Professional communication with crews, vendors, property managers, municipalities, inspectors, utilities, residents, customers, and client-side operations staff.
- Valid driver's license and ability to travel frequently, maintain significant field presence, and respond to same-day issues throughout assigned markets.
Skills
- Field leadership
- People management
- Vendor ownership
- Construction credibility
- Operational ownership
- Data-driven judgment
- Collaborative planning
- Stakeholder polish
- Urgency with control
Location
- Field-forward and hybrid across project sites, vendor locations, property or municipal meetings, Luck Grove offices, and coordination meetings.
- Frequent travel throughout assigned NY / MA / regional markets.
Work Type
- Full-time
- Standard business hours with field-driven flexibility
- Frequent travel
- Same-day availability during active construction
- Overtime by prior approval
Experience Level
- Construction operations manager for an assigned scope, geography, portfolio, or workstream.
About the Company
- Luck Grove delivers broadband and fiber construction across active portfolios that may include multi-dwelling unit (MDU) properties, inside-building fiber and low-voltage work, outside plant (OSP), backhaul and building feeds, fixed wireless, remediation, restoration, and closeout.
