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About the Role
Bay Area Foot Care is seeking a full-time Medical Receptionist specialist for their San Francisco medical office. This role is vital as the first point of contact for patients, requiring excellent customer service, organization, and responsibility to ensure smooth office operations.
Responsibilities
- Answer multiple-line telephone with a consistently amazing attitude
- Ensure new patient appointments are scheduled promptly
- Schedule/book follow up patient appointments
- Take messages accurately and ensure follow through
- Provide superior customer service
- Route electronic faxes to the correct team member
- Confirm insurance benefits and deductibles
- Use of electronic medical records
- Faxing, copying, stocking
- Assist the doctors and office medical staff with various duties
Requirements
- Works calmly under pressure
- Knowledgeable in switching between tasks and is detail oriented
- Well organized and punctual
- Incredible people and customer service skills
- Genuinely enjoys helping others
- Positive person, skilled in communication and listening
- Responsible and trustworthy
- Professional attire, behavior and language
- Prior medical front office experience REQUIRED
Skills
- Customer service
- Organization
- Communication
- Listening
- EMR system (Preferred)
- Medical office experience (Preferred)
Location
- San Francisco
Work Type
- Full-time
- 8 hour shift
- Monday to Friday
- No weekends
Experience Level
- 1 year (Preferred)
About the Company
- Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area.
- Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff.
- For more information about us please visit www.BayAreaFootCare.com