About the Role
As a Senior Project Manager, you will be a pivotal member of the team, heading up accounts and projects. You will define requirements, align expectations, and direct all elements of a project's lifecycle, from initial brief to final installation. There is an opportunity to build and lead an Accounts Hub, managing a team of project managers, coordinators, and administrators.
Responsibilities
- Serve as the vital conduit between our company and clients, fostering relationships and engaging in meetings to understand new project briefs and unearth potential opportunities.
- Assume responsibility for overseeing key clients and their project portfolio.
- Proactively drive work briefs from clients and develop commercial opportunities.
- Bring Visual Merchandising and Creative direction to all project works.
- Manage expectations of clients, maintaining CPAs and managing workloads to ensure priorities are kept on top of, and deadlines are met.
- Quote projects and maintain budgets during project development.
- Interpret briefs into works orders for quoting on our internal MIS system.
- Co-ordinate spreadsheets for campaign roll outs, including managing data breakdowns and analysing data for client quoting.
- Prepare installation briefs for bespoke jobs.
- Steer and shape conceptual design and development, extending to the design and production of every possible element within a retail environment.
- Manage budgets and schedules, ensuring creative direction aligns with client brief and brand values.
- Lead and participate in creative brainstorming sessions with design teams and external agencies.
- Ensure all accounts are kept up to date and invoiced accurately on time.
- Develop new business.
- Lead a hub, responsible for multiple project streams across a variety of brands and clients.
- Oversee and drive the day-to-day activities within your hub.
- Support the development of individuals within your team.
- Drive best practice project management and account handling within your hub.
- Align with other hub leaders and the wider management team on project deliveries and best practice benchmarks.
- Report to directors on work stream statuses, challenges, successes and opportunities.
- Work collaboratively within a team, ensuring positive and constructive contributions.
- Work on additional bespoke projects outside of daily duties to broaden skills and ambitions.
- Follow Echo’s sustainability policies and procedures.
Requirements
- Collaborative.
- Positive.
- Respectful.
- Organised.
- Exceptional People Skills.
- Highly creative commercial awareness.
- Ability to think outside the box and maximise commercial opportunities.
- Ability to work on additional bespoke projects outside of daily duties.
Skills
- Project Management
- Client Relationship Management
- Budget Management
- Creative Direction
- Visual Merchandising
- Team Leadership
- Data Entry
- Administration
- Spreadsheet Coordination
- Data Analysis
- Brainstorming Facilitation
Location
- UK
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Echo House is a market leader specialising in Creative & Technical Design, Artworking, Printing, Experiential Brand Activation, and Sustainable Production.
- Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that go beyond expectations.
- We are committed to nurturing sustainable practices, prioritising the wellbeing of our planet, and maintaining an unwavering dedication to superior service.
- Echo aims to be the creative production extension of any brand.
- Echo is a dynamic, busy company with a close working team.
Equal Opportunity
- We promote a working environment in which diversity is recognised, valued, and encouraged.
- We acknowledge the multicultural and diverse nature of the UK workforce and society in general.
- We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.
- It is therefore your responsibility to make sure you always observe and adhere to this policy.
