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About the Role
The Client Operations Services & LPM (Legal Project Management) team strengthens Ropes & Gray's client relationships and optimizes legal operations services by developing innovative tools and processes that drive efficiency and meet evolving client priorities.
Responsibilities
- Drive profitable matter management and effective client relationship management through a focus on a particular industry and/or legal practice area to generate insights, including risk factors and cost drivers unique to that industry or practice.
- Build tools and templates that incorporate those insights, as well as provide qualitative and quantitative analytics and data storytelling.
- Deliver successful outcomes for client relationships and matters by consolidating and analyzing financial data, and leveraging business intelligence tools.
- Execute client support processes for a portfolio of firm clients.
- Draw on firm’s best practices and resources, practice group priorities and an overall understanding of each specific client’s operational priorities and legal operations in supporting clients and legal teams.
- Assemble and summarize data to structure sophisticated reports (e.g. cost estimates, complex budgets and progress reports) on financial status and risks.
- Provide creative alternatives and recommendations to reduce costs and improve financial performance, including opportunities for legal team efficiencies.
- Provide key insights and recommend tools and best practices for profitable management of legal matters using legal project management tools and principles, learnings about clients and matters, and legal practice/industry experience.
- Seek out opportunities to scale team service model and flag opportunities for team efficiencies.
- Leverage effective facilitation and collaboration skills to partner with cross functional stakeholders at the firm.
Requirements
- A bachelor's degree and at least 5 years of experience working in a law firm, corporate legal department, financial institution or other large complex organization is required.
- Excellent technology skills including Excel and ability to learn business intelligence and collaboration software (e.g., MicroStrategy, HighQ) required.
- Analytics experience and comfort with numbers, acquired through academic study or job experience.
- Ability to effectively communicate qualitative and quantitative insights via strong written and verbal communication; experience presenting to diverse audiences.
- A strong project management orientation is critical, including strong business analytics, critical thinking, troubleshooting, problem-solving and project management skills.
Skills
- Excel
- Business Intelligence Software
- Collaboration Software
- MicroStrategy
- HighQ
- Analytics
- Data Storytelling
- Written Communication
- Verbal Communication
- Presentation Skills
- Project Management
- Business Analytics
- Critical Thinking
- Troubleshooting
- Problem-Solving
Location
- Boston
- Chicago
- Washington, D.C.
- New York
Work Type
- Hybrid
Experience Level
- Senior Analyst
- 5+ years of experience
Education Level
- Bachelor's degree
Salary/Compensations
- Boston, Chicago, Washington, D.C.: $117,200 - $178,700
- New York: $127,900 - $195,000
Benefits
- Comprehensive Total Rewards package
- Comprehensive health and well-being benefits
- Personal and professional development
- Career growth opportunities
- Collegial and supportive culture
- Discretionary bonus based on performance
About the Company
- Ropes & Gray is a preeminent global law firm.
- The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years.
- The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
- The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Equal Opportunity
- Ropes & Gray is an equal opportunity employer.