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About the Role

Four Seasons Hotel Austin is seeking an Overnight Front Desk Agent to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

Responsibilities

• Ensure guests have a smooth arrival and departure experience.
• Serve as the first and last impression of the Hotel.
• Address guest comments, questions, suggestions, and concerns.

Requirements

• Work authorization in the United States.

Skills

• Knowledge of Opera preferred.
• Working knowledge of hotel operations.
• Ability to multi-task on several items at once.

Location

• Austin

Work Type

• Full-time
• Flexible schedule including mornings, evenings, nights, weekends, and holidays

Experience Level

• One to two years’ experience working as a Front Desk Receptionist or within Front Office preferred.

Benefits

• Free Medical, Dental and Vision Insurance after 30 days
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts
• Discounted public transportation options
• Discounted Four Seasons beds and bedding
• Gold’s Gym membership
• Vacation, Sick, Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

About the Company

• Four Seasons is powered by its people, a collective of individuals who strive for improvement and treat each other with respect.
• Team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
• The company believes in recognizing familiar faces and welcoming new ones, treating everyone as they would wish to be treated.
• The purpose is to create lasting impressions through genuine connections with people and the world.
• The Austin hotel is a lakeside retreat in the heart of downtown on Lady Bird Lake, offering 286 guest rooms and suites, two award-winning dining outlets, a luxury spa, and event space.
• It is one of Austin’s first and longest-standing luxury hotels, known for legendary service, well-appointed accommodations, and exciting seasonal activations and food/beverage offerings.

Equal Opportunity

• Four Seasons is an Equal Opportunity, Affirmative Action employer.
• Minorities, women, veterans, and individuals with disabilities are encouraged to apply.