About the Role
As a Nordstrom Rack team member, you will contribute to a fast-paced, high-energy environment by collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You will ensure a quick and easy customer experience and maintain a clean and clutter-free store. Flexibility is key, as you may occasionally work in different areas of the store.
Responsibilities
- Ensure the salesfloor stays "runway ready" through re-merchandising and straightening.
- Assist customers with a variety of transactions, operating a point-of-sale system, and handling merchandise.
- Create a smooth fitting room experience by greeting and assisting customers and sorting clothing.
- Maintain organized stockrooms and ensure merchandise is properly checked in and accurately ticketed.
- Demonstrate expertise in all store technologies.
- Adhere to all operational, merchandise, and asset protection standards.
- Promote initiatives like the Nordstrom Rewards program.
- Receive, unload freight, unpack and deliver newly arrived merchandise.
- Fulfill customer orders in a timely manner following quality standards.
- Prepare and ship customer’s orders following quality, packing and shipping standards.
- Utilize inventory management systems to scan, process and research merchandise shipments.
- Assist in maintaining clean and organized selling floors and stockrooms.
- Provide general support to the store, including setting up special events, organizing backrooms, markdowns, and relocating store fixtures.
Requirements
- Clear, effective communication with strong interpersonal skills.
- Accountability, initiative and a high level of ownership.
- Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
- The ability to work a flexible schedule based on business needs.
- Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching.
- Frequent use of hands for grasping, fine manipulation, pushing and pulling.
- Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
- Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
Skills
- Communication
- Interpersonal skills
- Accountability
- Initiative
- Ownership
- Organization
- Attention to detail
- Prioritization
- Flexibility
- Point-of-sale system operation
- Inventory management systems
Location
- Los Angeles
- San Francisco
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $18.45 - $19.20 Hourly
Benefits
- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance
- Disability
- Merchandise Discount
- EAP Resources
- 401k
About the Company
- Nordstrom Rack is a retail environment focused on providing customers with great deals.
- Nordstrom is committed to supporting its employees and their families through a variety of benefits.
Equal Opportunity
- Nordstrom considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
- Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.
