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About the Role

The Field Clinical Specialist will provide case support to physicians within specific territories, focusing on peripheral and coronary interventional procedures during pre-market and post-market phases. This role is critical for clinical studies, including device training, case support, and ensuring timely data collection for clinical programs. Case support may extend to other territories as needed.

Responsibilities

• Provide physician and hospital staff training and procedural case coverage for safe and effective medical device use.
• Meet internal and external customer needs with urgency and drive.
• Present clinical study training materials based on investigational plans.
• Manage key study investigators and foster strong relationships with medical advisors and clinical leaders.
• Partner with clinical research colleagues to meet business needs, including site re-training and data collection.
• Perform administrative activities, including training to procedures and managing territory travel and budgets.
• Perform other duties as assigned.

Requirements

• Minimum Bachelor’s Degree in business, science, nursing, or related fields, or equivalent experience.
• Minimum 2 years of experience directly supporting interventional or surgical procedures in a hospital setting, OR 1 year of industry, hospital-based life sciences, or sales support experience.
• Working knowledge of clinical research, Good Clinical Practice (GCP), and regulatory compliance guidelines for clinical trials.
• History of effective collaboration with regulatory agencies through clinical studies and market releases.
• Product knowledge, including product vigilance and medical device reporting.
• High attention to detail and accuracy.
• Computer skills (MS Office products, word processing, spreadsheets, etc.).
• Finance and budgeting knowledge.
• Good prioritization and organizational skills.
• Excellent critical thinking skills.
• Excellent influencing and negotiation skills.
• High energy, results-oriented, mature, and successful in a business environment.
• Skilled in motivating and inspiring people.
• Entrepreneurial “hands-on” experience.
• Pro-active and “can do” attitude.
• Ability to consider and accept feedback for continuous improvement.
• Works effectively on cross-functional teams.
• Demonstrated willingness to make decisions and take responsibility.
• Effective written, verbal, and presentation skills with all levels of customers and management.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Operate as a team and/or independently while demonstrating flexibility to changing requirements.
• Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day).
• Significant travel >50% of time, requiring effectiveness in a remote manner.
• May be required to lift objects up to 40lbs or more.
• Required to work in an air-conditioned office space and possibly perform some tasks in a non-temperature-controlled warehouse space.
• Must already reside in the South Bay area.

Skills

• Business Behavior
• Communication
• Consulting
• Cross-Selling
• Customer Centricity
• Customer Effort Score
• Customer Retentions
• Execution Focus
• Goal Attainment
• Hospital Operations
• Innovation
• Market Research
• Medicines and Device Development and Regulation
• Sales
• Solutions Selling
• Sustainable Procurement
• Vendor Selection
• Cardiovascular industry experience (preferred)

Location

• San Francisco, California, United States of America
• South Bay area

Work Type

• Field
• Full-time

Experience Level

• 1-2 years experience

Education Level

• Bachelor's Degree

Salary/Compensations

• $100,000.00
• $79,000.00 - $126,500.00

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Consolidated retirement plan (pension) and savings plan (401(k)).
• Vacation – up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year (up to 56 hours for Washington State employees).
• Holiday pay, including Floating Holidays – up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.
• Car allowance through the Company’s Fleet program.

About the Company

• At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
• Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
• Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Equal Opportunity

• Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
• We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
• Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.