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The Ambassador is a primary contact at 175 Jefferson, responsible for providing all visitors with friendly, enthusiastic, and knowledgeable service.

Greets, welcomes, and directs visitors appropriately.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Maintains security by following procedures and monitoring visitor log.
Makes room keys for students upon arrival.
Acts as the PIC and becomes knowledgeable of the PIC manual and emergency procedures.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Supports continuity among the work team by documenting and communicating actions, irregularities, and continuing needs.
Assists guests and students with inquiries, requests, and concerns with appropriate sensitivity and immediacy.
Answers phone calls and answers all questions appropriately.
Is knowledgeable of all hotel safety, security, and emergency procedures and equipment as related to department responsibilities, and performs or dispatches necessary functions.
Assists in maintaining the cleanliness of the front office, lobby, and surrounding areas.
Complies with all department, hotel, and company policies and procedures.
Assists with day-to-day training of all new associates as directed by supervisor/manager on duty.
Performs any task not outlined above that the associate has the ability to perform.

Ambassador - Front Desk Services at RIT Inn and Conference Center

Ambassador - Front Desk Services