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About the Role

Longevita Medical is seeking a Medical Receptionist to provide a welcoming experience to patients, prospective patients, and visitors. This dynamic individual will hold a key role in a fast-paced, prominent organization, maintaining strict confidentiality and optimizing appointment efficiencies.

Responsibilities

• Greet clients and visitors in person or over the phone with a friendly and helpful demeanor.
• Maintain a clean and organized reception area and waiting room.
• Register new patients and update existing patient demographics using EMR, ensuring data accuracy.
• Facilitate patient flow by notifying providers of arrivals, communicating delays, and informing patients and clinical staff.
• Respond courteously to inquiries from patients, prospective patients, and visitors.
• Protect patient confidentiality by safeguarding Protected Health Information (PHI).
• Collect payments for co-pays, insurance, and procedures.
• Run daily financial batch reports.
• Reconcile superbills twice daily and run 'No Show reports' for the clinical team.
• Schedule appointments of all types, including consultations, minor procedures, injections, and follow-ups.
• Adhere to acceptable templates for each provider.
• Confirm client appointments for Physicians and Nurses.
• Reschedule appointments as necessary, using sound judgment regarding timeliness and templates.
• Update the schedule throughout the day as changes occur and inform clinic staff if needed.
• Effectively communicate practice offerings, services, healthcare professionals, and fees in response to patient inquiries.
• Screen calls and direct them to the appropriate personnel.
• Handle special assignments and word processing as required.
• Participate in evening seminars and other marketing activities.

Requirements

• Associates Degree is preferred; High School Diploma is required.
• Excellent phone and interpersonal skills.
• Exceptional computer skills.
• Proficient in Microsoft Word and Excel.
• Ability to multitask.
• Organized and efficient.
• Able to handle a fast-paced, changing environment.

Location

• Victor, NY

Work Type

• On-site
• Full-time

Education Level

• High School Diploma required
• Associate's Degree preferred

About the Company

• Longevita Medical is a prominent organization.

Equal Opportunity

• It is the policy of Vito C. Quatela, Victor Medical, PLLC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.