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About the Role
This role serves as a subject matter expert, driving process improvement and supporting continuous business success by managing the intake and evaluation of system enhancement requests across SAP and Salesforce, and leading change management activities for project implementations.
Responsibilities
- Manage and maintain system enhancements and assigned functional projects
- Monitor new or updated processes; collaborate with managers and other departments for effective escalation and resolution of issues
- Create reports as needed for program data collection and analysis
- Serve as a subject matter expert; collaborate with Training and Quality teams to maintain the knowledge base
- Model and share best practices with team members; receive and implement feedback as appropriate
- Lead change management activities across assigned projects, ensuring stakeholders are prepared for new systems, processes, or tools; facilitate adoption, provide training, address resistance, and measure the effectiveness of change initiatives
- Engage key stakeholders to clarify business needs, define project goals and charters, and ensure alignment with strategic objectives
- Present processes and recommend improvements clearly to stakeholders and internal teams
- Map, document, and communicate process flows to support consistency and operational efficiency
- Exhibit strong problem-solving and decision-making skills
- Contribute to a collaborative, team-oriented environment
- Communicate effectively, both orally and in writing, with internal and external contacts
- Adapt quickly to new technologies and process changes
- Show excellent organizational skills, attention to detail, and effective prioritization
- Take initiative and make quality decisions
- Independently handle and lead multiple tasks/projects simultaneously
Requirements
- Proficiency with Microsoft Office Suite
- Strong working knowledge of Salesforce Lightning
- Strong working knowledge of SAP Systems
- 1–2 years of project management experience
- Excellent verbal and written communication skills, with the ability to present processes clearly to stakeholders
- Experience working collaboratively in a team environment
- Ability to learn new technologies quickly and adapt to process changes
- Ability to map, document, and communicate process flows
- Strong organizational and prioritization skills
- Demonstrated initiative and sound decision-making skills
- Ability to manage multiple projects and tasks independently
- Commitment to producing accurate, complete work and meeting deadlines with or without direct supervision
Skills
- Process Improvement
- System Enhancement Request Management
- SAP
- Salesforce
- Change Management
- Stakeholder Engagement
- Requirements Gathering
- Process Mapping
- Communication
- Problem-Solving
- Decision-Making
- Collaboration
- Adaptability
- Organizational Skills
- Prioritization
- Initiative
- Microsoft Office Suite
Location
- US
Work Type
- Full-time
Experience Level
- 1-2 years of project management experience
Salary/Compensations
- USD 58656 - USD 99000
Benefits
- Paid time off (vacation, holidays, sick)
- Medical/dental/vision insurance
- 401(k)
- Short-term incentive programs
About the Company
- At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products.
- Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more.
- Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.
- For more information, visit https://global.allerganaesthetics.com/.
- Follow Allergan Aesthetics on LinkedIn.
Equal Opportunity
- AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.
- Equal Opportunity Employer/Veterans/Disabled.
- US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
- US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html