Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As Store Manager, you will be responsible for achieving sales and service targets, maintaining best practices, and identifying areas of improvement for store operations to provide an excellent customer and team member experience. We are looking for organized, strategic, and collaborative individuals with strong opinions, an eye for style, and a proactive approach.
Responsibilities
- Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives.
- Collaborate with training teams to effectively develop a gold standard team.
- Establish weekly/monthly objectives for the team.
- Ensure all employees present professionally according to company policies and practice the highest level of customer service to achieve maximum sales and a radically personal experience.
- Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent.
- Own store P&L report and manage budgets (salary, expenses, inventory, etc.).
- Ensure all merchandise is properly and attractively displayed as per visual guidelines.
- Ensure all store standards and operations are to company standards.
- Collaborate with store support departments to effectively utilize company resources.
- Align with Human Resources on company policies, procedures, and development planning for the store team.
Requirements
- Exceptional customer service/clienteling skills.
- Minimum of 3 years' experience in a customer service management role.
- Strong leadership skills, able to coach/motivate team.
- Professional verbal and written communication skills.
- Flexible work schedule, including nights, weekends, and holidays.
Skills
- Customer service
- Clienteling
- Leadership
- Coaching
- Motivation
- Verbal communication
- Written communication
- Sales
- Operations management
- Budget management
- Recruiting
- Visual merchandising
Work Type
- Full-time
- Contract
Experience Level
- 3 years in a customer service management role
Salary/Compensations
- $80,000 - $100,000 annually
Benefits
- Lucrative bonus structure
- Top-of-the-line training program
- Clothing allowance for each new season
- Generous employee discount
- Opportunity to build a career with one of the fastest growing companies in fashion
- Opportunity to travel to other stores and abroad
About the Company
- One of the fastest growing companies in fashion.