Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Product Manager plays a pivotal role in advancing Pearson’s digital transformation by leading the vision, strategy, and delivery of digital products that improve passenger experience and operational efficiency. You will steward a persistent, cross-functional product team and translate complex operational and customer needs into secure, reliable, and high-value digital solutions.

Responsibilities

• Shape the product vision, roadmap, and measurable objectives aligned with journey and business priorities.
• Lead product discovery with internal partners, frontline users, and vendors to uncover opportunities, risks, and insights.
• Translate operational and customer needs into clear product specifications and user stories.
• Own and manage an integrated product backlog, balancing features, technical debt, compliance, and experience outcomes.
• Measure product performance and health, using analytics to drive prioritization and optimization.
• Coordinate release planning with Technology Delivery, ensuring readiness and alignment across functions.
• Partner with IT Security, Enterprise Architecture, and other domain teams to ensure standards and risk posture are met.
• Lead effective communication of product updates through portfolio forums and stakeholder sessions.
• Foster cross-functional team collaboration, experimentation, and continuous improvement.

Requirements

• Minimum 5+ years of progressive experience in technology product management with a proven track record of delivering impactful digital products for airlines or airports, with strong preference for experience delivering solutions in airport operations.
• 3+ years of cross-functional leadership experience, with the ability to influence without authority and manage vendor relationships effectively.
• Knowledge of digital platforms, APIs, systems integrations, UX principles, and customer journey mapping, ideally within complex operational environments.
• Experience applying design thinking frameworks to define problems, validate assumptions, and shape high-value solutions.
• Strong communication, storytelling, and facilitation skills to align diverse stakeholders around shared goals and product outcomes.
• Proficiency with modern product and collaboration tools, such as Jira, ProductPlan/Roadmunk, Figma/Miro, and product analytics platforms.
• Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

Skills

• Digital platforms
• APIs
• Systems integrations
• UX principles
• Customer journey mapping
• Design thinking frameworks
• Communication
• Storytelling
• Facilitation
• Jira
• ProductPlan/Roadmunk
• Figma/Miro
• Product analytics platforms

Location

• Toronto

Work Type

• Hybrid

Experience Level

• 5+ years of progressive experience in technology product management
• 3+ years of cross-functional leadership experience

Education Level

• Bachelor’s degree in Business, Technology, Engineering, or a related field
• Agile product certifications (e.g., CSPO, Pragmatic, SAFe) considered an asset

Benefits

• Comprehensive benefits
• Flexible retirement program with employer matching
• Voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans)
• Continuous internal and external learning opportunities
• Meaningful reward and recognition program

About the Company

• The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability.
• Approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners.
• Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

Equal Opportunity

• The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
• This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.