Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Loop is hiring a Head of Risk to own the day-to-day risk function, including KYC/B, AML, credit risk, collections, and transaction monitoring, as the company scales.

Responsibilities

• Own the end-to-end onboarding review process for business customers
• Set and continuously elevate standards for review quality, throughput, and turnaround time
• Lead escalations on complex, high-risk, or high-value cases as final decision-maker
• Lead the day-to-day AML program, including alert review, SAR / STR filings, sanctions screening, and ongoing monitoring
• Tune detection rules and thresholds to strengthen risk capture and reduce false positives
• Translate emerging fraud and money laundering patterns into rule, policy, and product changes
• Manage credit decisioning workflows, monitor portfolio health, and surface emerging risk early
• Build out our collections function, from outreach cadences and hardship handling through recovery and write-offs
• Own recovery rate and net loss as core KPIs of the function
• Establish the dashboards, SLAs, and reporting cadence that give the company a clear view of risk performance
• Identify operational bottlenecks and resolve them through automation, integration, or redesign
• Manage day-to-day relationships with our risk vendors and ensure we extract full value from each
• Lead, coach, and develop the risk operations team, raising the standard for output and impact
• Partner across Compliance, Product, Engineering, and Customer Operations to embed risk thinking throughout the organization
• Maintain audit readiness as an ongoing discipline and support Compliance in regulator interactions across RPAA, FINTRAC MSB, AML, and KYC frameworks

Requirements

• 6+ years of experience in risk operations, AML, KYC/B, credit risk, or adjacent areas
• A hands-on operator and people leader who can run the queue and the team
• Direct experience across KYC/B, AML, transaction monitoring, credit risk, collections, and/or fraud
• Working knowledge of relevant Canadian regulation, including RPAA and FINTRAC
• Sharp analytical thinking and clear communication, paired with sound judgment and high ethical standards
• A pragmatic builder who thrives in fast-paced, ambiguous environments
• Experience at a FinTech, especially in cross-border payments, banking, or lending.
• Comfort with SQL, Python, or no-code automation tools (Claude, Zapier, Retool, etc.).
• Experience at a small, early-stage team where you wore many hats.

Skills

• Risk Operations
• AML
• KYC/B
• Credit Risk
• Transaction Monitoring
• Collections
• Fraud
• RPAA
• FINTRAC
• Analytical Thinking
• Communication
• Judgment
• Ethical Standards
• SQL
• Python
• No-code automation tools

Location

• Downtown Toronto

Work Type

• Onsite
• Full-time

Experience Level

• 6+ years of experience

Salary/Compensations

• CAD$120,000 - $140,000 base annual

Benefits

• Equity ranging 0.10-0.50%
• 3 weeks vacation
• Group health benefits after probation
• Onsite role in downtown Toronto
• Kitchen full of snacks and drinks
• Catered lunch on Fridays

About the Company

• Loop is building the financial infrastructure that helps businesses move money across borders and moves fast.
• We take ownership and trust each other to get things done.
• Mission: To help businesses seamlessly manage money around the world so they can access more markets, save money and simplify their operations
• Vision: The future of business is global by default. Loop will be the first business bank that is global by default.
• Values: Ownership, Speed, Respect, Grit

Equal Opportunity

• Loop is committed to creating a diverse culture. We encourage you to apply regardless of who you are or where you came from - what matters is the journey ahead.
• If you’re unsure about your qualifications for this position, we’d still encourage you to apply!