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About the Role

We are seeking a hands-on OCM Analyst with strong Business Analyst skills to join our transformation consulting team. This role involves organizational change management and business analysis, supporting clients in IT transformation, strategic planning, operating model design, process improvement, and enterprise change initiatives. You will work with senior consultants and client leadership to implement new ways of working, taking ownership of workstreams and producing polished deliverables with light direction.

Responsibilities

Leverage AI and digital tools to accelerate delivery, including drafting communications, synthesizing information, developing initial process documentation, and creating structured project artifacts.
Elicit, analyze, document, and validate business, process, and operational requirements through stakeholder interviews, workshops, and document reviews.
Design and document current-state and future-state processes, governance models, operating procedures, RACIs, process flows, playbooks, templates, and reporting frameworks.
Support process improvement and organizational change initiatives, including stakeholder analysis, change impact assessments, communication planning, adoption measurement, and readiness activities.
Develop high-quality client-facing deliverables, communications, presentations, training materials, job aids, and enablement content.
Partner closely with client stakeholders and project leadership to facilitate workshops, working sessions, decision-making forums, and feedback loops.
Proactively identify risks, issues, action items, and opportunities for improvement.
Track and maintain project governance artifacts, including action logs, decision registers, communication plans, stakeholder records, adoption metrics, and status reporting.
Continuously explore emerging AI capabilities, best practices, and innovative ways of working, sharing knowledge and contributing to team methodologies.

Requirements

Bachelor’s degree or equivalent practical experience.
5+ years of professional experience blending organizational change management and business analysis (consulting, internal transformation, PMO, or IT program environments).
Demonstrated experience on at least one change management effort — stakeholder analysis, communications, and training / adoption activities.
Solid business analysis fundamentals: requirements gathering, process mapping, and clear written documentation.
Strong written and verbal communication; produces clean, well-structured documents and presentations with minimal rework.
Highly organized and self-directed — can own a workstream, manage competing priorities, and follow through to completion.
Advanced PowerPoint, Word, and Excel; comfortable with collaboration tools (SharePoint / Teams, Miro or similar).
Hands-on experience using generative-AI tools (e.g., Claude, ChatGPT, Copilot) in day-to-day work, with the judgment to verify and refine their output.

Skills

Organizational Change Management
Business Analysis
Stakeholder Engagement
Communications
Training
Adoption
Requirements Gathering
Process Mapping
Documentation
Client-Facing Deliverables
AI Tools
Generative AI
PowerPoint
Word
Excel
SharePoint
Microsoft Teams
Miro

Location

United States

Work Type

Full-time

Experience Level

Early-to-mid career
5+ years

Education Level

Bachelor's degree or equivalent practical experience

Salary/Compensations

$82,092 - $233,740

Benefits

Paid time off based on employee grade (A-F): Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs

About the Company

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
It is a responsible and diverse group of 340,000 team members in more than 50 countries.
With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.
It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Equal Opportunity

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace.
Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.
We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Capgemini is committed to providing reasonable accommodation during our recruitment process.