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About the Role

This is a hands-on, operational role focused on owning and actively improving day-to-day data governance over client data. You will strengthen and evolve our data governance framework, ensuring client data is accurate, well-organized, and handled in line with UK GDPR. You will identify gaps and propose practical enhancements, working closely with Product, Engineering, and Compliance.

Responsibilities

• Support the accuracy, completeness, and quality of client data across systems.
• Run routine data quality checks and flag inconsistencies.
• Support data cleansing and deduplication activities.
• Work with Product and Engineering to maintain client data fields and structures.
• Assist with client data onboarding checks for new features or systems.
• Review and maintain the data inventory and Information Asset Register.
• Improve data mapping and data flow documentation.
• Propose and help implement refinements to data classification, retention, and governance processes.
• Identify gaps or inefficiencies in the data governance framework and recommend improvements.
• Support the rollout of framework enhancements.
• Provide day-to-day support for privacy processes.
• Log and coordinate responses to subject access requests.
• Track consent and retention records within product data.
• Support retention and deletion housekeeping.
• Escalate complex GDPR questions or potential issues to Compliance.
• Maintain data governance trackers, registers, and dashboards.
• Produce regular data quality and governance status updates.
• Support internal reviews and audits with accurate records.
• Act as the day-to-day link between Product, Engineering, and Compliance on client data matters.
• Flag data governance considerations early in product changes and new features.
• Support colleagues with queries about client data structure, storage, and usage.

Requirements

• Experience in a data governance, data analysis, data operations, or similar role, ideally within financial services or a fintech environment.
• Track record of identifying gaps in a data governance process or framework and proposing practical, workable improvements.
• Working knowledge of UK GDPR principles (lawful basis, consent, retention, subject access requests) at a practical, applied level.
• Experience working hands-on with client or customer data in an operational or product context.
• Good working knowledge of Excel and comfort working with data inventories, trackers, or dashboards.
• Strong attention to detail and an organised, methodical approach to documentation.
• Clear communicator, comfortable working with both technical and non-technical colleagues.
• Confident proposing process changes to stakeholders.

Skills

• Excel
• Data inventories
• Trackers
• Dashboards
• UK GDPR principles

Location

• 30 City Rd, London

Work Type

• Full-time
• In office

Experience Level

• Mid-level

Salary/Compensations

• Competitive salary

Benefits

• Performance-based bonus
• Pension scheme
• Discretionary bonus
• Professional development and certification support
• Opportunity to work within a growing global financial services organisation

About the Company

• EC Markets is a globally recognised financial brokerage providing advanced FX and CFD trading services.
• The business is growing, increasing the volume and complexity of client data.
• A Data Governance function is being built within the Product team to ensure client data accuracy, organization, and compliance with UK GDPR.