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About the Role
As Team Lead Air Freight Export, Healthcare (m/w/d) in Berlin, you will be responsible for a specialized team, manage complex air freight shipments, and ensure the highest quality standards, compliance, and efficiency for time-critical and vital goods in the Healthcare sector.
Responsibilities
- Provide technical leadership for colleagues in the Healthcare Air Freight sector.
- Manage resources, assigning tasks, customers, and responsibilities.
- Oversee all export shipments, including escalation management within the Healthcare sector.
- Serve as the primary point of contact for Key Accounts in the Healthcare sector.
- Ensure SLAs are met for Key Accounts in the Healthcare sector.
- Adhere to GDP, IATA, and quality guidelines.
- Monitor Healthcare sector standards for carriers and freight forwarders.
- Optimize processes for quality, cost, and efficiency in the Healthcare sector.
- Handle Pricing RFQ and ad-hoc requests in collaboration with the Air Export Team Leader.
- Support processes, including those in Air Import.
Requirements
- Completed training as a Kaufmann for Spedition and Logistikdienstleistung (m/f/d), Industriekaufmann (m/f/d), or a comparable qualification.
- Solid professional experience in handling air freight shipments.
- Initial leadership experience is desirable.
- Proficient in MS Office; CW1 is an advantage.
- Very good written and spoken German and English skills.
- Open-minded, proactive, and reliable personality characterized by commitment, initiative, and teamwork.
Skills
- Air Freight Export
- Healthcare Logistics
- Team Leadership
- Resource Management
- Escalation Management
- Key Account Management
- SLA Management
- GDP Compliance
- IATA Compliance
- Quality Management
- Process Optimization
- Pricing RFQ
- MS Office
- German Language
- English Language
Location
- Berlin
Work Type
- Full-time
- Mobile Working Option
Experience Level
- Leadership experience desirable
Education Level
- Completed training as Kaufmann for Spedition and Logistikdienstleistung (m/f/d), Industriekaufmann (m/f/d), or comparable qualification
Benefits
- Capital-forming benefits
- Company pension scheme
- Employee discounts
- DSV employee card with monthly net credit
- Company bicycle scheme
- Anniversary bonuses
- Supplementary health insurance (division-dependent)
- Screen workstation glasses
- Group accident insurance
- Comprehensive onboarding with an individual plan
- Great, dedicated, and motivated team
- Flat organizational structures
- Open working atmosphere
- Varied range of tasks with significant scope for decision-making
- Modern workplace with transparent flexitime arrangements
- Regular further training and courses
- E-learning
- Next@DSV personal development programs
- Tailored development programs
About the Company
- DSV is a global transport and logistics leader with an exceptional growth history.
- We are committed to innovation, digitalization, and building on our successes.
- With approximately 150,000 colleagues in over 90 countries, we deliver reliable services and support customer goals.
- We foster an environment that values new ideas, fresh perspectives, and ambition.
- Performance is in our DNA; we shape the future of logistics through collaboration, responsibility, and action.
- We value inclusion, cultural diversity, and respect for individual dignity and rights.
- Join us to make a difference, be valued by customers, and advance your career in a future-oriented company.
Equal Opportunity
- Severely disabled persons and those treated equally will be given preferential consideration in case of equal suitability.