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About the Role

The Belgrove, a 4-Diamond resort in West Palm Beach, is seeking a motivated individual to join the Guest Services team as a hotel Shuttle Driver. This role focuses on creating a memorable first impression for guests by providing transportation, offering local recommendations, and ensuring a positive arrival and departure experience.

Responsibilities

• Provide transportation for guests as requested in the local area.
• Serve as a source of knowledge for guests regarding the hotel, its amenities, and the local area.
• Offer recommendations for other areas of interest.
• Maintain the cleanliness and operation of the shuttle, reporting any issues to management.
• Assist guests in securing other forms of transportation.
• Collaborate with other attendants to ensure a personalized guest experience.
• Assist the lobby attendant in maintaining a clean and organized entrance area.
• Engage with guests to create a memorable experience and make meaningful connections.
• Welcome all guests to the vehicle, opening doors and assisting with bags.
• Be the difference by going above and beyond for guests and employees.

Requirements

• At least one year in a customer service role with high guest interaction.
• Valid Driver's License with no infractions.
• Ability to solve problems when they arise.
• Ability to work in a team environment.
• Must be able to work a full shift standing and running to retrieve cars.
• Must be available to work various shifts including weekends and holidays.

Skills

• Engaging personality
• Knowledge of the local area, traffic patterns, and directions
• Excellent verbal communication skills
• Pleasant and helpful personality
• Outgoing and engaging personality
• Strong desire to make an impact on other people

Location

• West Palm Beach

Work Type

• Full-time

Experience Level

• Entry Level

About the Company

• Pyramid Global Hospitality is a leading hospitality management company with a portfolio of over 200 hotels and resorts across the United States, Caribbean, and Europe.
• Our platform includes Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS.
• We have corporate offices in Boston, The Woodlands, Texas, and London.
• Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
• At Pyramid, our people are at the heart of everything we do, fostering an environment where associates are respected, supported, and empowered to grow.
• Team members have the opportunity to collaborate with experienced leaders, take on stretch assignments, and gain exposure to a diverse portfolio.
• Pyramid and its properties are recognized for culture, service excellence, and commitment to people, earning accolades from publications like USA Today and Travel + Leisure.

Equal Opportunity

• Pyramid Global Hospitality is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.