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About the Role

As a Marketing Operations Manager, you will architect, integrate, and optimize marketing technology ecosystems for global clients. This senior individual contributor role requires a systems thinker to solve complex business problems through technology, data strategy, and modern marketing operations, bridging business strategy and technical execution.

Responsibilities

• Lead platform evaluations, map cross-platform solution architecture, and deliver strategic technology recommendations.
• Define and oversee data mapping, schema design, and synchronization strategies between core enterprise systems.
• Architect advanced campaign workflows, automated lead lifecycle processes, multi-touch customer journeys, and complex audience segmentation strategies.
• Act as the primary subject matter expert for internal product teams and enterprise clients, translating complex marketing strategies into scalable, technical blueprints.
• Oversee the technical connectivity, API workflows, and webhooks across the marketing stack, serving as the senior tier for troubleshooting data sync issues and tracking discrepancies.
• Establish framework standards for system audits, database hygiene, user governance, and strict compliance with global data privacy regulations.
• Design advanced marketing attribution models, analyze ecosystem performance data, and recommend clear opportunities for ongoing structural or campaign optimization.
• Stay ahead of emerging MarTech platforms, enterprise software updates, and AI capabilities, proactively bringing innovative solutions to client engagements.
• Author and maintain comprehensive architectural diagrams, operational runbooks, and technical training frameworks for enterprise-level end-users.

Requirements

• 5+ years working in Marketing Operations, Marketing Technology, CRM Consulting, Digital Analytics, or Solutions Architecture.
• Proven track record of designing and deploying solutions across one or more enterprise marketing suites (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, HubSpot, Marketo, Braze, Iterable, Bloomreach, or Segment).
• Extensive experience working directly with enterprise clients, managing business stakeholders, and presenting technical recommendations to leadership teams.
• Deep understanding of digital marketing strategy, lifecycle automation, data models, customer journey mapping, and advanced multi-touch attribution.
• Strong familiarity with relational databases, data schemas, webhooks, and APIs; hands-on experience with SQL or data transformation tools is a significant asset.
• Experience leveraging advanced analytics and BI tools (such as GA4, Adobe Analytics, Looker Studio, Tableau, or Power BI) to drive operational insights.
• Excellent organizational and strategic communication skills, with a proven ability to independently manage the technical delivery of multiple complex projects concurrently.

Skills

• Marketing Operations
• Marketing Technology
• CRM Consulting
• Digital Analytics
• Solutions Architecture
• Adobe Experience Cloud
• Salesforce Marketing Cloud
• HubSpot
• Marketo
• Braze
• Iterable
• Bloomreach
• Segment
• SQL
• Data Transformation Tools
• GA4
• Adobe Analytics
• Looker Studio
• Tableau
• Power BI
• API workflows
• Webhooks
• Data schemas
• Relational databases
• Data privacy regulations (GDPR/CCPA/CASL)

Location

• Remote

Work Type

• Hybrid
• Work from Home Flexibility

Experience Level

• Senior

Salary/Compensations

• $95,000 to $125,000

Benefits

• Comprehensive Health & Wellness Benefits Package
• Socials, Outings & Retreats
• Retirement Planning
• Parental Leave Program
• Annual tech & travel allowance
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs

About the Company

• Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer.

Equal Opportunity

• All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.
• If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.