About the Role
As a Senior Adobe Martech Specialist, you will be the ultimate subject matter expert in designing, configuring, and maximizing enterprise Adobe ecosystems. You will act as a senior technical executor and advisor, ensuring data, content, and workflows connect seamlessly across the Adobe Experience Cloud. This role requires deep, hands-on mastery of modern, decoupled Adobe solutions to bridge the gap between enterprise marketing strategies and technical implementation.
Responsibilities
- Architect and manage data ingestion, schema configuration, and audience profile unification within Adobe Real-Time Customer Data Platform (RT-CDP).
- Build, test, and launch advanced multi-channel customer journeys, real-time trigger workflows, and dynamic messaging layers using Adobe Journey Optimizer (AJO).
- Configure data views and analyze end-to-end customer interaction paths using Adobe Customer Journey Analytics (CJA) to deliver actionable operational insights.
- Collaborate with content and development teams to map asset pipelines, manage personalization rules, and ensure seamless delivery from Adobe Experience Manager (AEM) to downstream execution channels.
- Standardize and optimize marketing intake processes, project visibility, and campaign orchestration workflows utilizing Adobe Workfront.
- Serve as the primary Adobe Subject Matter Expert (SME) for clients and internal teams, mapping out platform capabilities and steering technology recommendations.
- Audit platform health, manage user permissions, oversee data destination configurations, and ensure strict alignment with global data privacy frameworks.
- Author and maintain highly detailed architectural documentation, operational runbooks, and training frameworks for enterprise-level end-users.
Requirements
- 4–6+ years of professional experience in a marketing technology, consulting, or systems integration role, with a strict focus on enterprise marketing clouds.
- Deep, hands-on configuration experience across the core modern Adobe stack: Adobe Real-Time CDP, Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Experience Manager (AEM), and Adobe Workfront.
- Proven experience working directly with enterprise clients, capturing business requirements, and executing technical deployments.
- Strong understanding of relational data models, identity resolution, enterprise data schemas, and API-driven integrations.
- Familiarity with marketing resource management (MRM) frameworks and how to align operational toolsets like Workfront with technical execution toolsets like AJO.
- Excellent technical problem-solving and diagnostic skills, with a track record of troubleshooting complex multi-platform data sync errors.
- Superb communication and organizational skills, with the ability to confidently lead the technical delivery of large-scale Adobe initiatives.
Skills
- Adobe Real-Time CDP
- Adobe Journey Optimizer (AJO)
- Adobe Customer Journey Analytics (CJA)
- Adobe Experience Manager (AEM)
- Adobe Workfront
- Data Ingestion
- Schema Configuration
- Audience Profile Unification
- Customer Journey Orchestration
- Real-time Trigger Workflows
- Dynamic Messaging
- Cross-Channel Analytics
- Personalization
- Workflow Automation
- API-driven Integrations
- Relational Data Models
- Identity Resolution
- Enterprise Data Schemas
- Marketing Resource Management (MRM)
Location
- Remote
Work Type
- Hybrid
- Work from Home Flexibility
Experience Level
- Senior
Salary/Compensations
- $85,000 to $105,000
Benefits
- Comprehensive Health & Wellness Benefits Package
- Socials, Outings & Retreats
- Retirement Planning
- Parental Leave Program
- Annual tech & travel allowance
- Culture of Learning & Development
- Flexible Working Hours
- Service Recognition Programs
About the Company
- Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer.
Equal Opportunity
- All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.
- If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
