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About the Role

The Fairmont San Francisco, a landmark hotel with a rich history, is seeking a dedicated individual to join their team. This role involves providing exceptional service to guests, ensuring a positive dining experience, and upholding the hotel's high standards.

Responsibilities

• Consistently offer professional, friendly, and engaging service.
• Assist guests regarding menu items in an informative and helpful way.
• Follow outlet policies, procedures, and service standards.
• Have full knowledge of beverage lists and promotions.
• Have full knowledge of all menu items, garnishes, contents, and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.
• Perform other duties as assigned.

Requirements

• Previous service experience is an asset.
• Previous point of sale system experience is an asset, but not required.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 20 lbs.
• Frequent kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs, and ramps.

Skills

• Communication skills
• Organizational skills
• Interpersonal skills
• Problem-solving abilities

Location

• San Francisco

Work Type

• Permanent
• Full-Time

Salary/Compensations

• $19.76 per hour

About the Company

• Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
• The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
• Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
• We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Equal Opportunity

• Fairmont is proud to be an Equal Opportunity Employer.
• EOE/M/F/D/V
• All your information will be kept confidential according to EEO guidelines.