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About the Role

To provide pro-active, efficient and accurate HR assistance and support to clients and their employees, external stakeholders and the HR team. The HR Assistant also completes ad-hoc tasks and projects as and when required by the wider HR Team and key stakeholders, providing support to the HR Administrators where necessary.

Responsibilities

• Provide timely and accurate responses to queries received through HR inboxes and Teams Channels adhering to SLA requirements.
• Escalate issues to the relevant HR team member or department, promptly and efficiently.
• Responsible for the on-boarding and off-boarding processes within agreed SLA requirements.
• Manage and co-ordinate the HR induction process, meeting new starters, chasing outstanding documentation and background checks.
• Update Organisation Charts, co-ordinate post probation and leaver questionnaires and leaver related processes.
• Oversee all benefit on-boarding, mid-term adjustments and off-boarding, along with any employee queries for all company benefits.
• Conduct monthly PMI reconciliations and initiate the medical underwriting process where applicable.
• Responsible for the accurate creation of offer letters, employment contracts, offer packs, start date confirmation letters, probationary letters, changes to T&C’s letters, salary review letters and leaver confirmation letters efficiently.
• Co-ordinate any relevant training, including CII/ACII by booking exams, drafting study agreements, reviewing invoices and liaising with payroll regarding any leavers and deductions from salary.
• Ensure all payroll changes are included in the Payroll Actions and Payroll Timetable as appropriate.
• Co-ordinate data for internal and external audits, including downloading relevant client and employee reports and responding to queries where necessary.
• Maintain HR Systems, trackers and employee files to ensure they accurately reflect any pending starters, changes in T&C’s, probations and leavers while ensuring GDPR compliance.
• Provide initial HR advice and guidance to employees and managers on company policies, procedures, payroll and benefits.
• Create client meeting agendas and other tasks as directed by the HR Business Partner.
• Collaborate with the Payroll & Benefits Specialist, Talent Acquisition, Culture & Talent and L&D Teams, ensuring effective communication and an excellent client experience.

Requirements

• Previous experience in HR administration, working at a similar level.
• Excellent communication skills, both written and verbal.
• Ability to provide employees and managers with advice and guidance in a confident and professional manner.
• Strong organisational and task management skills.
• Ability to manage multiple tasks simultaneously, whilst maintaining very high levels of accuracy and attention to detail.
• Proactive and having the ability to meet tight deadlines and using own initiative.
• Proficient in HRIS systems and MS Office.
• Flexible team player who can adapt to changing priorities and is prepared to get involved in the work and cover other team members when necessary.

Skills

• HR administration
• HRIS systems
• MS Office
• Communication skills
• Organisational skills
• Task management skills
• Attention to detail

Location

• London UK

Work Type

• Permanent
• Full Time
• Hybrid
• Flexible working

Experience Level

• Similar level to HR Assistant

Education Level

• Working towards a CIPD qualification would be advantageous but not essential.

Benefits

• 35-hour working week
• Generous holiday allowance that increases with service
• Private medical insurance with virtual GP access
• Annual health screening
• Dental cover
• Eye care
• Subsidised gym or sports club membership
• Enhanced maternity, paternity, adoption and shared parental pay
• Highly competitive pension with up to 13% employer contribution
• Life assurance
• Income protection
• Discretionary annual bonus scheme
• Interest-free season ticket loan
• Salary sacrifice schemes

About the Company

• At Asta, you’ll enjoy a market-leading benefits package that puts your wellbeing, career development and financial future first.
• We combine flexible working, strong family-friendly policies and exceptional rewards to create a supportive, inclusive and high-performing workplace.