Restaurant Host at The Loren at Lady Bird Lake | Texas, US | Rezi

Restaurant Host at The Loren at Lady Bird Lake

Restaurant Host

The Loren at Lady Bird Lake · Texas, US

1 weeks ago

Restaurant Host

The Loren at Lady Bird Lake · Texas, US

11 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Loren Hotel is seeking a Restaurant Host to ensure guests are immediately greeted and welcomed, manage reservations, and facilitate communication between guests and front-of-house staff. This role is crucial in providing an exceptional guest experience that aligns with the hotel's understated luxury and curated Austin culture.

Responsibilities

  • Greet all guests immediately with a warm smile and attend to their seating needs.
  • Use the guest's name during interactions.
  • Follow procedures for accepting reservations and assign tables to servers.
  • Support servers and wait staff by ensuring guest needs are met, such as providing water and drinks.
  • Assist in clearing tables and organizing silverware as time allows.
  • Thank guests as they leave and inquire about their experience.
  • Convey any necessary information to the Restaurant Manager.
  • Encourage guests to complete online reviews.
  • Perform other duties as requested by leadership.
  • Perform any other job-related duties as assigned.

Requirements

  • High school or equivalent education required.
  • Prior customer service experience in the hospitality industry.
  • Ability to embody and impart the Loren’s unique culture to all associates.
  • Maintain a professional attitude and appearance.
  • Able to perform the essential job functions safely and successfully.
  • Ability to maintain regular, punctual attendance.
  • Must be able to stand at least 90% of the time.

Skills

  • Positive attitude
  • Strong interpersonal skills
  • Good communication skills
  • Phone etiquette
  • Flexibility when working alternating shifts

Location

  • AUSTIN, TX 78704

Work Type

  • Full-time
  • Part time

Education Level

  • High school or equivalent education

Benefits

  • Participation in 401(k) with company match of up to 4%
  • Medical with 0 deductible/0 co-pay options
  • Dental
  • Vision
  • FSA
  • STD
  • LTD
  • Life and AD&D
  • Hospital Indemnity
  • Paid PTO
  • Paid Holidays
  • Paid Maternity/Paternity Leave
  • Employee Assistance Program
  • Complimentary Employee Meal
  • Complimentary Bus Passes
  • 50% off Dining in Nido
  • Recognition Programs, Incentives and Celebrations

About the Company

  • At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.
  • With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture.
  • Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.
  • We are Uncompromising by Nature We are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing… its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul.