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About the Role

We are seeking a motivated individual to join our team and bring structure to an excellent small animal practice in Berlin. This role combines the responsibilities of a Veterinary Assistant (TFA) with practice management duties, focusing on optimizing structures, processes, and budgets while ensuring the smooth operation of the practice.

Responsibilities

• Support the efficient implementation of the service offering and economic management of the practice in close coordination with practice management.
• Initiate optimizations in organizational structures and integrate them into daily practice workflows.
• Manage the time tracking system.
• Monitor and control the budget.
• Support a healthy practice culture and promote open communication within the team.
• Advise and support practice management in strategic and economic development.
• Develop and expand organizational structures, processes, and optimal personnel planning.
• Assist in daily practice operations as a TFA, including patient care, assistance, and all related veterinary tasks.

Requirements

• Completed training as a Veterinary Assistant (TFA), ideally with additional business management qualifications or further training as a Practice Manager.
• Sound professional experience in the veterinary or healthcare sector; experience in managing practices, clinics, or medical centers is advantageous.
• Experience in developing and expanding organizational structures and processes.
• Good IT skills and very good MS Office skills.
• Knowledge of accounting and payroll is desirable but not a prerequisite.
• Strong empathy towards clients, colleagues, and animals.
• Strong communication, service orientation, and organizational skills.
• Structured, careful, and goal-oriented way of working.
• Team spirit, initiative, and a good deal of openness.

Skills

• Veterinary Assistance (TFA)
• Practice Management
• Organizational Skills
• Budget Management
• Process Optimization
• Communication Skills
• Teamwork
• MS Office

Location

• Berlin

Work Type

• Full-time
• Part-time

Experience Level

• Professional experience in veterinary or healthcare sector
• Experience in practice/clinic management advantageous

Education Level

• Completed training as Veterinary Assistant (TFA)
• Business management additional qualification or further training as Practice Manager desirable

Benefits

• Continuous and structured onboarding
• Regulated, flexible working hours
• Attractive remuneration
• Internal and external training opportunities
• Interesting role with real scope for design and personal development
• Company pension plan
• Opportunities for personal and professional development within IVC Evidensia

About the Company

• We are a small animal practice in Berlin-Hermsdorf, established in 1997, focusing on comprehensive care including internal medicine, soft tissue surgery, and alternative medicine like laser therapy.
• We pride ourselves on high quality standards and continuous improvement.
• Our team consists of 3 veterinarians, 5 veterinary assistants, and 2 trainees.
• We are located next to the Tegeler Fließ, a beautiful recreational area in Berlin.
• This location is part of IVC Evidensia, the largest veterinary medicine group in Europe.