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About the Role

As a Data Analyst within the Claims Supply Chain team, you’ll be the team’s go-to “data geek,” turning complex, multi-source claims and vendor data into clear insights that improve outcomes. This is a highly cross-functional, collaborative role with touchpoints across regions—supporting day-to-day performance management and scaling insights during CAT events.

Responsibilities

• Create and publish reports.
• Monitor, identify, and analyze trends, explaining outliers and providing influential feedback related to results and productivity.
• Consolidate data from various sources, ensuring data is clean.
• Build and maintain an inventory of data and support the monitoring of KPIs.
• Proactively identify new data elements that may provide further insight into performance or business trends.
• Analyze and present information clearly and concisely to diverse audiences within the organization.
• Create and maintain effective documentation to assist in training and reinforcement of workflows & best practices, and to satisfy audit protocol.
• Conceptualize, develop, and implement technical solutions to meet the evolving needs of our partners.
• Work in collaboration with project team members, leading the development of new reports using PowerB and Excel.
• Support ad hoc reporting as new needs arise.
• Proactively identify new data elements that may provide insight into performance.

Requirements

• Bachelor’s degree in data-related field (i.e., Finance, Mathematics, Science, Statistics, AI, Computer Science, etc.), or any combination of equivalent education and experience
• Between 3 - 5 years of relevant work experience as a data analyst
• Advanced Excel; comfortable building and troubleshooting spreadsheets that use VLOOKUP/XLOOKUP, pivot tables, and multi-step formulas to reconcile data and explain outliers
• For candidates located in Quebec, bilingualism is required (English & French)
• Can communicate effectively with diverse audiences verbally and in writing
• Excellent time management and organization skills, managing competing priorities to meet deadlines
• Strong critical thinking and analytical skills with high attention to detail
• Dynamic individual with a high level of energy and strong initiative
• Must be eligible to work in Canada.

Skills

• Power BI
• Excel
• VLOOKUP
• XLOOKUP
• Pivot tables
• Multi-step formulas
• Data analysis
• Reporting
• KPI monitoring
• Trend analysis
• Data consolidation
• Data inventory management
• Technical solution development
• Documentation
• Communication
• Time management
• Organization
• Critical thinking
• Attention to detail

Location

• Toronto
• Mississauga
• Calgary
• Laval
• Montreal

Work Type

• Hybrid work model
• Full-time

Experience Level

• 3-5 years of relevant work experience

Education Level

• Bachelor’s degree in data-related field or equivalent education and experience

Salary/Compensations

• 69,200 - 84,600
• 7.5% Annual bonus target

Benefits

• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• Telemedicine
• Wellness account
• Share plan
• Savings plans
• Defined benefit pension plan

About the Company

• Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
• Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
• The Supply Chain team supports Claims by managing key vendor relationships and coordinating services that resolve claims—auto repairs, rental cars, parts/estimating processes, and home renovation contractors. We act as the link between Claims and external partners across multiple regions, including support during CAT events.

Equal Opportunity

• We are an equal opportunity employer
• At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
• We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
• As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
• We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
• If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.