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About the Role

The Network Security team is responsible for the evolution, support, and governance of our worldwide network and its security. As a Senior Network Security Advisor with strong Palo Alto hands-on experience, you will drive the advancement, performance, and stability of our infrastructure with a focus on innovation and automation.

Responsibilities

• Provide high-level technical expertise to support the network security operations team.
• Deliver high-quality internal and external customer service aligned with company values.
• Implement and support Network Security components including NGFW, DDoS, LAN, WAN, Data Center infrastructure, and ZTNA.
• Ensure all network infrastructure engineering patterns are designed to meet SLA requirements.
• Write and review change requests as part of the change management process.
• Recommend improvements to the overall network security posture.
• Participate in documentation processes, including network diagrams, contact lists, and tool utilization.
• Collaborate with managers to develop and monitor standards according to company guidelines.
• Assist with escalated issue resolution and participate in problem management activities.
• Participate in an on-call support rotation for 24x7x365 coverage of critical infrastructure.
• Work overtime during emergencies as required.

Requirements

• Degree or Diploma in Networking or Technology.
• 5+ years of experience in IP-based large environments.
• Strong experience with Network security equipment (Palo Alto, Zscaler ZIA & ZPA, IPS, DDoS, microsegmentation).
• In-depth understanding of the TCP/IP protocol.
• Ability to work effectively in a team environment in an organized, methodical, and pleasant manner.
• Provide expert technology platform support for the change control process, including impact analysis, method of procedure review, implementation, and verification.
• Ability to take ownership and coordinate resolution of network-related problems.
• Outstanding analytical and methodical troubleshooting skills.
• Effective oral and written communication skills.
• Customer service focused with demonstrated energy, professionalism, and welcoming characteristics.
• Ability to meet deadlines and handle sensitive and pressured situations.
• Ability to identify issues and help develop strategy and tactical plans for various department initiatives.
• Ability to prioritize and organize effectively.
• Excellent analytical, conceptual, and problem-solving abilities.
• Excellent documentation and communication skills.
• Expert-level knowledge of network administration, architecture, and engineering in mission-critical environments.
• Bilingualism required for candidates located in Quebec for regular interaction with English-speaking colleagues nationwide.
• Must be eligible to work in Canada.

Skills

• Palo Alto
• Network security
• NGFW
• DDoS
• LAN
• WAN
• Data Center infrastructure
• ZTNA
• TCP/IP
• Zscaler ZIA
• Zscaler ZPA
• IPS
• Microsegmentation
• Automation
• Python scripting
• Ansible

Location

• Worldwide

Work Type

• Hybrid work model
• Full-time

Experience Level

• Senior
• 5+ years experience

Education Level

• Degree or Diploma in Networking or Technology

Salary/Compensations

• 101,800 - 124,400
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%

Benefits

• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• Telemedicine
• Wellness account
• Share plan & other savings: up to 12% of salary or even more
• Guaranteed income for life via defined benefit pension plan
• Employee Share Purchase Plan (ESPP) – Intact matching 50% of your net shares.

About the Company

• Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
• Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
• Pay at Intact is about much more than just salary.
• As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
• Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

Equal Opportunity

• We are an equal opportunity employer.
• At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
• We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
• As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
• We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
• If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
• Learn more about our recruitment process and your candidate journey here.
• Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.