About the Role
The Platform Adoption Consultant is a customer-facing role focused on driving adoption of the Tricentis platform. You will leverage deep platform expertise and strong consulting skills to help enterprise customers across EMEA achieve measurable outcomes from their investments, particularly as AI transforms enterprise testing.
Responsibilities
- Lead technical onboarding and enablement programs.
- Run customer workshops focused on automation maturity roadmaps and business cases.
- Build reusable assets such as test framework templates, best-practice accelerators, demo environments, and implementation playbooks.
- Coach customer QE leads and test practitioners, adapting to their current skill levels.
- Conduct adoption health checks on live Tosca and qTest implementations, developing actionable improvement plans.
- Collaborate with account teams to identify expansion opportunities and support renewals with evidence of value.
- Contribute to Tricentis's thought leadership on AI in testing by evaluating new capabilities and shaping feature delivery.
Requirements
- A practitioner with hands-on experience delivering real Tosca/Test-Management implementations in enterprise environments.
- Skilled at translating complex technical concepts into clear business value for enterprise stakeholders.
- Energized by direct customer interaction, including coaching, workshops, problem-solving, and achieving breakthroughs.
- Able to hold technical conversations with QE architects and explain business impact to executives.
- Genuinely curious about AI and its implications for testing.
- Excellent communicator, adaptable to both technical and non-technical audiences.
- Collaborative team player, open to feedback, coachable, and adaptable in fast-paced environments.
- 3+ years of hands-on Tricentis Tosca experience (test case design, module creation, framework architecture, enterprise project delivery).
- Working knowledge of test management in products like qTest/Quality Centre.
- Experience in quality engineering or test consulting within enterprise technology environments.
- Track record of direct customer engagement (workshops, training, enablement, stakeholder management).
- Strong communication skills: clear, confident, and adaptable.
- Practical understanding of CI/CD pipelines, Agile delivery, and API testing.
- Genuine, active interest in AI for testing (experimentation, reading, building, or discussing).
- SAP testing experience (S/4HANA, ECC) is a plus.
- Familiarity with Tricentis solutions is a plus.
- Hands-on experience with AI-assisted test generation is a plus.
- Experience with performance testing (NeoLoad or equivalent) is a plus.
Skills
- Tricentis Tosca
- Test case design
- Module creation
- Framework architecture
- Test management (qTest/Quality Centre)
- Quality engineering
- Test consulting
- Customer engagement
- Workshops
- Training
- Enablement
- Stakeholder management
- Communication
- CI/CD pipelines
- Agile delivery
- API testing
- AI for testing
- SAP testing
- Performance testing
Location
- EMEA
Work Type
- Hybrid
- Flexible working hours
Experience Level
- Senior
Salary/Compensations
- Market competitive salary + success-oriented bonus
Benefits
- Private health insurance for employee and family via BUPA, 24/7 GB service
About the Company
- Tricentis is a global leader in continuous testing and quality engineering, offering AI-based, codeless, and intelligently driven testing solutions.
- The company's products enable enterprises to accelerate digital transformation by increasing software release speed, reducing costs, and improving quality.
- Tricentis is recognized as a leader by major industry analysts like Forrester, Gartner, and IDC.
- The company empowers innovators with AI-powered testing tools that accelerate customer time to market.
- Tricentis Core Values: Demonstrate Self-Awareness, Finish What We Start, Move Fast, Run Towards Change, Serve Our Customers & Communities, Solve Problems Together, Think Big & Believe.
- Tricentis is a global company committed to diversity and inclusion.
Equal Opportunity
- Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
- We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists and must certify that their employment would not violate any sanctions or export control regulations.
