About the Role
The Assistant Property Manager's primary responsibilities include motivating and encouraging Leasing Consultants, compiling and utilizing market information, and preparing for advancement to Property Manager. This role reports directly to the Property Manager.
Responsibilities
- Collect rent in a timely manner and ensure all revenue data is posted correctly.
- File evictions when applicable and stay informed of local laws and policies.
- Issue lease violations when necessary and ensure community guidelines are met.
- Review and approve applications, ensuring they meet community qualification guidelines.
- Audit move-ins to confirm all applicable monies have been paid and leasing documents are executed and uploaded.
- Ensure all resident billing, current and future, is correct.
- Complete monthly reports in accordance with company guidelines.
- Become familiar with the property budget and coding, and assist in preparing and uploading bills for approval.
- Troubleshoot and resolve resident situations before escalation.
- Assist with leasing and conduct tours when necessary.
- Take escalated service requests and ensure adherence to customer service standards.
- Work with the property manager to meet budgeted occupancy and leasing goals.
- Assist Property Manager with hosting resident functions and maximizing resident renewals.
- May need to work one weekend a month.
Requirements
- Valid Driver's License
- 1+ years of experience in property management or real estate preferred
- High school diploma required; post-secondary preferred in business or property management.
Skills
- Excellent computer skills
- Excellent verbal skills
- Excellent math skills
- Excellent reasoning skills
- Strong negotiating abilities
- Strong sales abilities
- Strong leadership skills
- Strong interpersonal skills
- Strong organization skills
- Effective time management skills
- Attention to detail
- Knowledge of Microsoft Excel
- Knowledge of Microsoft Word
- Knowledge of other Microsoft Office products
- Knowledge of Internet, Email, and social media for marketing
- Knowledge of property management software (e.g., Onesite, Yardi, RealPage, Knock, RentCafe, Resman)
- Knowledge of business practices and principles
- Ability to handle multiple projects and tasks
- Ability to cope with stress in a composed manner
- Ability to respect and maintain confidentiality
- Ability to work independently
- Ability to work collaboratively in a team environment
- Flexible to work evenings, weekends, and holidays as needed.
Location
- Onsite
Work Type
- Full-time
- Career-track
Experience Level
- 1+ years experience preferred
Education Level
- High school diploma
- Post-secondary preferred
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Housing discounts
- Vacation
- Paid holidays
- Exceptional 401k plan with employer match
About the Company
- ZRS Management is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Drug Free Work Place
Equal Opportunity
- We are an Equal Opportunity Employer
- ZRS Management is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
