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About the Role

As a Sales Consultant, you will help customers find the right furniture for their home through consultative selling, genuine customer engagement, and thoughtful needs assessment. You will create a personalized buying experience that builds customer satisfaction and drives sales conversion. You will grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You will also identify opportunities for upselling and cross-selling.

Responsibilities

Help customers find the right furniture for their home.
Create a personalized buying experience.
Build relationships with customers.
Engage with new and existing customers.
Contribute to client prospecting and lead generation.
Manage ongoing customer relationships.
Identify opportunities for upselling and cross-selling.

Requirements

A passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers.
Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections.
Interest or experience in building relationships that drive repeat business.
Comfort working toward goals, including sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule (evenings, weekends, holidays).
Comfort with technology and learning new tools.
Must have U.S. work authorization; visa sponsorship is not available.
Must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Skills

Customer service
Consultative selling
Customer engagement
Needs assessment
Relationship building
Client prospecting
Lead generation
Upselling
Cross-selling
Sales
Listening skills
Technology proficiency

Location

Retail

Work Type

Full-time
Retail schedule

Experience Level

Sales experience is great but not required.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles is valued.

Salary/Compensations

$65,000-$100,000 annually

Benefits

$5,000 sign-on bonus (performance-based)
Health benefits
401(k) with company match
Discretionary profit sharing
PTO
Paid training
Career growth and advancement opportunities

About the Company

At Raymour & Flanigan, we've built our reputation on the belief that when we take care of our people, our people take care of our customers.
We offer one of the most competitive packages in the furniture industry.
We proudly support a drug and smoke-free work environment.
We are strongly committed to inclusivity and a diverse workforce.
We are committed to a discrimination-free workplace where associates are treated with respect and dignity.

Equal Opportunity

We do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.