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About the Role

As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, and ultimately close new business. You will also have the opportunity to work side by side with several Braze customers, serving as a trusted advisor as they look to Braze to grow and scale their businesses. Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love.

Responsibilities

Own the full sales cycle from prospecting to closing.
Identify, prioritize, and close new business.
Serve as a trusted advisor to customers.
Work with Marketing, Product, and Technical executives and their teams.

Requirements

At least 3-5 years of field sales experience selling SaaS solutions with technically integrated products.
Ability to generate and manage your own pipeline.
Strategic and creative thinking to drive desired outcomes through effective outreach.
Ability to manage many moving parts.
Consultative and human selling approach.
Strong storytelling and listening skills.
Ability to conduct value-first conversations, including discovery, understanding business pain, desired outcomes, and Braze's differentiated value.
Analytical and data-driven approach, grounded in examples and defined by testing and iterating.
Desire to understand and make sense of complex systems and concepts.
Ability to help buyers navigate large SaaS investments, mobilize global organizations, and accelerate cycles.
Ability to identify and influence key people among many stakeholders.
Comfortable learning new things and navigating high-change environments.

Skills

SaaS sales
Pipeline generation and management
Strategic thinking
Creative thinking
Consultative selling
Value-based selling
Data analysis
Problem-solving
Stakeholder management
Adaptability

Location

Hybrid

Work Type

Hybrid

Experience Level

3-5 years

Salary/Compensations

$74,000 - $111,000/year base
$148,000 - $223,000/year OTE (On Target Earnings)

Benefits

Equity grants of restricted stock (RSUs)
Comprehensive benefits plans covering medical, dental, vision, life, and disability
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Family services including fertility benefits
Equal paid parental leave
Professional development support (formal career pathing, learning platforms, yearly stipend)
Curated in-office employee experience
Opportunities to give back to the community (Volunteer Week, donation matching)
Employee Resource Groups
Collaborative, transparent, and fun culture

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value for consumers and their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

Braze is an equal opportunity employer.
We strive to create equitable growth and opportunities inside and outside the organization.
We are committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
If you hesitate to apply for a role unless you meet 100% of the criteria, we encourage you to apply.