Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

A Universal Banker at CNB serves as the primary representative of the bank, embodying its culture of customer service in every interaction. This role is essential to the Customer Service team, requiring collaboration with various departments to fulfill customer requests and manage office projects effectively. The position demands strong communication, teamwork, and time management skills, with a focus on building lasting customer relationships.

Responsibilities

Greet customers, answer questions, and direct them to appropriate staff.
Open new accounts, process transactions, and assist with services like safe deposit boxes and debit card requests.
Identify customer needs, explain bank products and services, and refer them to other internal groups to generate new business.
Perform traditional teller functions, process loan payments, answer phones, and assist with other operational tasks.
Work with other team members and departments to ensure excellent customer service and effective office operations.

Requirements

Banking experience preferred

Skills

Exceptional customer service skills with high energy, enthusiasm, and a positive attitude
Accomplished verbal and written interpersonal and communication skills
Proficiency in Microsoft Office suite of products
Ability to network, negotiate, develop good rapport with others, and to grow relationships
Organizational skills with strong attention to detail and the ability to follow through
Ability to work efficiently to meet required deadlines
Strong orientation to personal service and professionalism (both conduct and appearance)
Desire to achieve success through personal growth and training, with a sense of ownership and dedication to the bank and its valued customers

Benefits

health
dental
vision
401K
life insurance
employee assistance program
PTO

About the Company

Central National Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, pregnancy, race, ethnicity, disability, or veteran status.

Equal Opportunity

Central National Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, pregnancy, race, ethnicity, disability, or veteran status.