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About the Role

The Director of Rehabilitation Operations is responsible for the strategic oversight, coordination, and daily management of rehabilitation services across multiple Skilled Nursing Facilities. This position serves a dual role, providing corporate-level leadership and support to multiple therapy departments, while directly managing and overseeing the daily operations, staffing, and scheduling of one designated rehabilitation department.

Responsibilities

Provide leadership, guidance, and support to rehabilitation departments across assigned facilities.
Develop, implement, and monitor policies, procedures, and best practices to ensure consistency and compliance across sites.
Evaluate and analyze departmental performance metrics, including quality outcomes, productivity, and financial performance.
Support facility-level Directors of Rehabilitation through coaching, mentoring, and performance management.
Collaborate with corporate leadership to develop strategic initiatives, staffing models, and growth opportunities for rehabilitation services.
Lead quality assurance initiatives and ensure adherence to State, Federal, and payer regulations.
Serve as a liaison between facility rehabilitation teams and corporate administration, ensuring alignment of goals and communication.
Assist with recruitment, onboarding, and retention strategies for rehabilitation professionals across the organization.
Provide day-to-day operational management of one rehabilitation department, including scheduling, staffing, and supervision of therapy personnel.
Ensure delivery of high-quality therapy services in accordance with patient care standards and regulatory guidelines.
Oversee documentation compliance, billing accuracy, and PDPM alignment.
Foster a positive, team-oriented environment that promotes professional growth, accountability, and engagement.
Collaborate with facility leadership to support census growth, case management, and discharge planning.
Monitor and manage departmental budgets, productivity, and resource allocation.
Participate in interdisciplinary meetings and lead staff education and performance improvement initiatives.
Plan, develop, organize, implement, and evaluate departmental operations to ensure the effective delivery of rehabilitation services.
Delegate authority, responsibility, and accountability appropriately to qualified departmental personnel to promote efficient workflow and professional development.
Provide leadership by serving as a positive and professional role model, fostering teamwork, integrity, and clinical excellence.
Advocate for and uphold the mission, values, goals, and policies of the Facility and its affiliated organizations.
Provide departmental personnel with ongoing performance feedback, including timely evaluations, coaching, and counseling.
Administer corrective or disciplinary action when necessary, in accordance with organizational policies.
Ensure that all staff comply with applicable federal, state, and local regulations, as well as organizational policies governing patient care, documentation, and professional conduct.
Utilize available resources to develop innovative ideas, programs, and practices that enhance departmental efficiency, staff satisfaction, and overall organizational performance.

Requirements

Must possess a current license and be registered to practice in the State of New York as a registered physical or occupational therapy.
Must be a graduate of an accredited program.
Minimum of 5 years of clinical experience, including at least 3 years in a leadership or multi-site management role.
Must possess good moral character, patience and compassion for the elderly.

Skills

Leadership
Guidance
Support
Policy Development
Procedure Development
Best Practice Implementation
Performance Metrics Evaluation
Quality Outcomes Analysis
Productivity Analysis
Financial Performance Analysis
Coaching
Mentoring
Performance Management
Strategic Initiative Development
Staffing Model Development
Growth Opportunity Development
Quality Assurance
Regulatory Compliance
Liaison
Recruitment
Onboarding
Retention Strategies
Operational Management
Scheduling
Supervision
Patient Care Standards
Documentation Compliance
Billing Accuracy
PDPM Alignment
Team Building
Professional Development
Accountability
Engagement
Census Growth Support
Case Management
Discharge Planning
Budget Management
Resource Allocation
Interdisciplinary Meeting Participation
Staff Education
Performance Improvement Initiatives
Delegation
Problem Solving
Decision Making
Initiative
Teamwork
Integrity
Clinical Excellence
Advocacy
Performance Feedback
Corrective Action Administration
Disciplinary Action Administration
Innovative Idea Development
Program Development
Practice Development

Location

Schofield Residence - Kenmore, NY 14217

Work Type

Full Time

Experience Level

Management
5 years of clinical experience
3 years in a leadership or multi-site management role

Education Level

4 Year Degree

Salary/Compensations

$95,000.00 - $105,000.00 Salary/year

Benefits

Competitive Wages
Paid Time Off
Sick Days
Medical, Dental, Life Insurance
401(k) (eligibility based on full-time/part-time status)
Tuition Reimbursement
Uniform Allowance
Other Perks

About the Company

Employees are an important part of life at Schofield Care! Not only do they help our residents to achieve their goals, but they also help them to maintain an optimal quality of life. We're looking for caring, compassionate employees to join our team and to help us fulfill our mission to deliver the area's BEST senior care!

Equal Opportunity

We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.