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About the Role

The Shelter / Program Director is responsible for the functioning and daily operation of the DHS Adult Family Shelter Program.

Responsibilities

• Functions as a leader and facilitator within the area of responsibility and establishes and maintains effective lines of communication with all staff.
• Provides clinical consultation and crisis intervention as required.
• Responsible for human resource management, including staffing, recruitment, orientation, evaluations, competency reviews, and credentialing.
• Ensures staff development and training activities are carried out according to an established plan.
• Completes all paperwork in a timely and accurate manner and forwards it to the appropriate personnel.
• Demonstrates knowledge of the needs of “The Richmond” during budget preparation and complies with the approved program budget.
• Continuously monitors all expenses and revenues appropriately.
• Authorizes check requisitions under $1000.
• Serves in a marketing, professional, and community relations capacity to ensure the program is well known and respected.
• Participates in program development and the implementation, monitoring, and evaluation of quality improvement initiatives.
• Ensures all reports are accurately completed and submitted in a timely manner.
• Understands and utilizes information from oversight, compliance, and regulatory sources and integrates it into daily program operation.
• Attends meetings with DHS and other agencies as directed.
• Complies with all OTDA “900 Series” regulations and monitors legal and contractual obligations.
• Provides ongoing supervision of staff.
• Conducts clinical and administrative staff meetings as per agency policy and maintains minutes.
• Responsible for facility management, ensuring the program area is clean, maintained, and conducive to client goals.
• Responsible for the appropriate maintenance of all equipment inventories.
• Ensures compliance with program goals and objectives as specified internally and externally.
• Oversees census issues with DHS to ensure the shelter operates at or near full capacity.
• Participates in internal and external professional activities that further the goals of the program and the field of family homeless services.
• Provides 24/7 on-call support to program staff as needed.

Requirements

• Requires a minimum of four years’ experience in the fields of homeless services, substance abuse and/or mental health treatment.
• Requires a minimum of two years of administrative and/or supervisory experience in the fields of homeless services, substance abuse and/or mental health treatment.
• Must have exceptional oral and written communication skills.
• Must possess the highest degree of skills in working with individuals and groups.
• Requires computer knowledge and fiscal skills sufficient to respond to external regulatory agencies and internal agency needs.
• Must conduct himself/herself with the utmost professionalism and uphold the highest moral and ethical standards at all times.
• Must have the physical ability to perform the essential job functions.
• Shall perform any duties as required to meet the needs of the program and the clients we serve.
• The agency reserves the right to review and change job duties and responsibilities as the need arises.
• This job description does not constitute a written or implied contract of employment.

Skills

• Clinical consultation
• Crisis intervention
• Human resource management
• Staffing
• Recruitment
• Orientation
• Evaluations
• Competency reviews
• Credentialing
• Staff development
• Training
• Budget preparation
• Expense monitoring
• Revenue monitoring
• Check requisition authorization
• Marketing
• Professional relations
• Community relations
• Program development
• Quality improvement
• Reporting
• Oversight
• Compliance
• Regulatory understanding
• Meeting participation
• Legal compliance
• Contractual obligation monitoring
• Supervision
• Facility management
• Equipment inventory maintenance
• Goal and objective compliance
• Census management
• Oral communication
• Written communication
• Interpersonal skills
• Group work skills
• Computer knowledge
• Fiscal skills

Location

• The Richmond - Staten Island, NY 10302

Work Type

• Full Time

Experience Level

• Minimum of four years’ experience in homeless services, substance abuse and/or mental health treatment
• Minimum of two years of administrative and/or supervisory experience

Education Level

• Master's Degree in Social Work or related field

Salary/Compensations

• $90,000.00 - $95,000.00 Salary/year