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About the Role
You will advise customers at the sales counter and over the phone, sell automotive accessories and spare parts, handle parts identification and order processing, and manage and resolve customer complaints.
Responsibilities
- Advise customers at the sales counter and over the phone
- Sell automotive accessories and spare parts
- Handle parts identification and order processing
- Process and resolve customer complaints
Requirements
- Completed commercial or technical training, ideally in the automotive trade
- Initial experience in a relevant field; experience in the automotive parts trade is desirable
- Enjoy customer interaction
- Flexible, team-oriented, and strong communication skills
Skills
- Customer service
- Sales
- Parts identification
- Order processing
- Complaint resolution
- Communication
Experience Level
- Entry-level
Education Level
- Commercial or technical training
- Automotive trade qualification
Benefits
- 30 days of vacation including holiday pay
- Special leave for major life events (e.g., wedding)
- Christmas bonus
- International career opportunities
- Job-related training opportunities
- Flexible working hours
- Company collective agreement
- Sports programs (HANSEFIT and Wellpass)
- Job bike leasing
- Employee discounts and corporate benefits
- Capital-forming benefits and company pension plan
About the Company
- Alliance Automotive Group is a global network.
Equal Opportunity
- Alliance Automotive Group is an equal opportunities employer.