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About the Role

The Enterprise Real Estate Workplace Ambassador is the heartbeat of our office experience – a visible, mobile individual who makes every floor feel welcoming, engaging and human. This isn't a desk job; it's a moving, people-focused role that enhances the office experience. You'll spend your day in motion: keeping shared spaces polished, helping colleagues find what they need and sparking little moments of colleague engagement.

Responsibilities

Elevate Shared Spaces by keeping cafés, coffee stops, inclusive spaces, and meeting rooms guest-ready throughout the day.
Manage café and coffee operations, including inventory and restocking.
Maintain a polished, welcoming environment by keeping spaces clean, organized, and consistently stocked.
Ensure meeting rooms are always ready with timely setups, resets, and proactive floor walkthroughs.
Spot and solve issues before they’re noticed by conducting regular floor checks and coordinating cleaning, maintenance, or repairs.
Support the Workplace Experience by being a go-to, on-the-floor resource for colleagues, offering real-time support, guidance, and problem-solving.
Help colleagues navigate the space with ease, from finding workstations to understanding seating zones and hubs.
Partner with teams across the business to support day-to-day workplace needs.
Create a welcoming, approachable presence that makes colleagues feel supported and taken care of.
Drive Colleague Engagement by helping bring workplace moments to life, supporting in-office programming, enterprise events, and surprise-and-delight experiences.
Assist with event execution, including setup, catering coordination, and on-the-day support.
Ensure spaces are thoughtfully prepared before, during, and after events to deliver a seamless experience.
Act as a porter, moving flexible furniture in shared spaces and setting up rooms to layout specifications.
Keep Operations Running Smoothly by welcoming visitors and providing friendly wayfinding and support.
Submit, coordinate, and track facility and technology service requests.
Optionally step into additional roles such as Fire Warden or First Aid Representative (training provided).

Requirements

Stay active and visible across multiple floors – this is a hands-on, on-the-ground role.
Comfort being on your feet for extended periods throughout the day.
Ability to lift and move supplies (up to 50 lbs) as needed.

Skills

Post-secondary education or equivalent experience in office administration, hospitality, workplace services, or similar.
Strong organizational skills with the ability to juggle priorities in a fast-paced environment.
A hospitality mindset – you’re proactive, adaptable, and service-driven.
Excellent communication and people skills; you’re confident engaging with a wide range of colleagues.
Comfort working in a high-visibility, dynamic corporate setting.
Tech savvy, with proficiency in Microsoft Office (Word, Excel, PowerPoint).

Location

London, Ontario, Canada

Work Type

Onsite

Education Level

Post-secondary education or equivalent experience

Salary/Compensations

$45,700 - $61,000 CAD

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Training programs
Online learning platform
Mentoring programs
Training and onboarding sessions

About the Company

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.
Together, we are reimagining what banking can be for our clients, colleagues and communities.

Equal Opportunity

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
Here at TD, we hire and develop the best.
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.