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About the Role
We’re looking for a hands-on Site Manager to lead a team of 5 across Office Services, Hospitality, Workplace Services, and Facilities. This role is responsible for delivering a high-quality, seamless workplace experience while driving operational efficiency and team performance.
Responsibilities
- Lead day-to-day site operations across multiple service lines
- Ensure service excellence, meeting client expectations and performance targets
- Build strong client relationships and act as a trusted point of contact
- Identify and implement process improvements and service enhancements
- Maintain a polished, “tour-ready” environment at all times
- Oversee reporting, compliance, and operational metrics
- Coach, develop, and manage team performance, training, and engagement
Requirements
- 5+ years of experience in Office Services or Workplace Operations
- Experience in outsourced/managed services environments preferred
- Legal industry experience is a plus
- Proven ability to lead teams in a fast-paced, client-facing setting
- Strong technical skills (Microsoft Office, Google Workspace, A/V)
- Professional presence with excellent communication skills
Skills
- Microsoft Office
- Google Workspace
- A/V
- Client relationship building
- Team leadership
- Operational efficiency
- Process improvement
- Communication skills
- Attention to detail
- Adaptability
- Proactiveness
Location
- Onsite
Work Type
- Onsite
Experience Level
- 5+ years
Salary/Compensations
- Up to $90,000 annually
About the Company
- Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Equal Opportunity
- Opensity is an Equal Opportunity Employer.
- We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
- Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
- Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law.
- We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.