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About the Role
Provide an essential front-line service for students, assisting with admissions and Learning Resource Centres. Build rapport with students and utilize digital systems for enrollment and resource location. Demonstrate a student-centered approach to remove barriers and ensure a positive student experience.
Responsibilities
- Provide a helpful, professional, and flexible service to internal or external customers.
- Act in accordance with College values and represent Barnet and Southgate College positively.
- Operate in accordance with College policies and procedures.
- Act in a safe manner, safeguarding the health and safety of yourself and others.
- Be aware of equality and diversity, customer and learner needs, and demonstrate these principles.
- Comply with College safeguarding requirements to protect the welfare of children and vulnerable adults.
- Participate in and take responsibility for your own learning and development.
- Provide cover or support for other team members and undertake any other duties required by your line manager, including attending other campuses.
Requirements
- Previous experience of aspects of this service is essential.
- Ability to build rapport with all students.
- Capacity to use a range of digital systems.
- Ability to demonstrate a student-centered approach.
Location
- Cross-Campus
Work Type
- Permanent
- Part Time
Salary/Compensations
- £15,106 - £16,785 / year
Benefits
- 31 days annual leave plus bank holidays (pro-rata for part-time employees).
- Annual Season Ticket Loans.
- Cycle to Work Scheme.
- Employee Assistance Helpline (24/7 confidential counseling and advice).
- Refund for eye tests for Display Screen Equipment users.
- Free flu vaccination voucher.
- Free access to gym facilities at Southgate Campus (Monday-Friday during term time).
- Competitively-priced hairdressing services and beauty treatments at Colindale Campus.
- High Street Discounts (shopping benefits website and local store discounts).
About the Company
- Barnet and Southgate College