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About the Role
Pine Plains Veterinary Hospital is seeking a customer-focused Front-Desk Receptionist to be the first point of contact for clients, setting a positive tone for their visit. The ideal candidate thrives in a fast-paced setting, communicates effectively, and has a passion for animal care.
Responsibilities
- Greet clients and their pets, complete appointment sign-in, confirm details, and escort clients to exam rooms.
- Accurately account for service and product sales, handle payments, process credit/debit cards, and schedule future appointments.
- Respond to client calls regarding appointments, hospital inquiries, medication refills, and other requests.
- Make outbound calls for appointment reminders and follow-ups.
- Demonstrate understanding of common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Maintain cleanliness and organization to ensure a positive client experience.
Requirements
- Previous experience as a veterinary receptionist is preferred.
- Strong organizational and multitasking skills.
- Ability to maintain a calm, professional, and positive demeanor.
Location
- Pine Plains, NY
Work Type
- Part-time
- Full-time
Salary/Compensations
- $19-$22 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount
About the Company
- Pine Plains Veterinary Hospital, established in 1932, is a trusted, full-service veterinary practice in Pine Plains, NY.
- The hospital is accredited by the American Animal Hospital Association, reflecting a commitment to high-quality medical care.
- Services include preventive care, wellness exams, vaccinations, diagnostics, surgery, dental care, and pain management for companion and farm animals.
- The team consists of dedicated veterinarians, licensed veterinary technicians, and support staff focused on compassionate, personalized care.
- The hospital's philosophy is 'personal service with quality care at a reasonable price'.