Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Manage the operational affairs of Blue Wireless in Germany, optimizing operational performance and contribution. The role emphasizes Service Delivery and end-to-end process management from order intake to completion, requiring a self-starter who can maintain an overview while focusing on specific orders.
Responsibilities
- Manage the end-to-end order lifecycle from order intake to completion.
- Schedule installations with customers, field engineers, and other parties to meet service levels.
- Source, configure, pack, ship, and deliver all service elements for orders.
- Assist technical teams with order completion and escalations to ensure customer satisfaction.
- Acquire goods and services in a timely and cost-effective manner, managing suppliers and contracts.
- Optimize costs and approve bills within the assigned region.
- Provide 2nd level local support within Germany office hours and handle ad hoc technical requests.
- Train and enable Field Engineers and Alliance Partners.
- Ensure partner work meets specifications and deadlines.
- Support global finance manager with bills, payments, and accounting matters.
- Document and improve processes, suggesting automation opportunities.
- Collaborate with customers, partners, and internal teams on complex projects.
Requirements
- Ability to work independently and as part of a team.
- Ability to think strategically.
- Great organizational skills.
- Accuracy in processing and providing information.
- Excellent communication, time management, and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to show leadership and handle multiple tasks with deadlines.
- Strong problem-solving skills and effective issue resolution.
- Consent to hold and process data in compliance with GDPR.
Skills
- LTE/5G technologies
- LEO Satellite technologies
- Service Delivery
- Provisioning
- Order Lifecycle Management
- Procurement
- Logistics
- Supplier Management
- Cost Optimization
- Technical Support
- Partner Management
- Process Improvement
- Automation
- Project Management
- Microsoft Office Suite
- Leadership
- Problem-solving
- English communication
- German communication
Location
- Germany
Work Type
- Hybrid
Experience Level
- Not specified
Education Level
- Bachelor's Degree
Benefits
- Career development opportunities
About the Company
- Blue Wireless is the first global service provider of wireless network solutions, focused on LTE/5G and LEO Satellite technologies.
- Serves over 300 customers in 90+ countries, providing connectivity for branch and remote locations, retail sites, IoT, and maritime.
- Headquartered in Singapore with operations in Australia, Malaysia, Netherlands, UK, and United States.
- Emphasizes people's creativity, hands-on attitude, and dedication to customer success.
Equal Opportunity
- Blue Wireless unites and brings people together through diversity, equity, and inclusion.
- Aims to reflect the world's diverse voices internally and externally.
- Provides reasonable accommodation during the application and selection process.