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About the Role

Ace & Tate is looking for an Optical Assistant in London Borough Yards to create a welcoming environment, deliver style advice, share product knowledge, ensure frame quality, and handle sales effectively.

Responsibilities

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
• Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.

Requirements

• Availability needed on Fridays and Saturdays.

Location

• London Borough Yards

Work Type

• 8 hours
• Part-time

Salary/Compensations

• £13.11 per hour

Benefits

• Up to 16% monthly bonus when store targets are reached.
• 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• Wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• Up to two free pairs of glasses per year, plus discounts for friends and family.
• Frequent and memorable team events.
• Unlimited access to our internal learning portal.

About the Company

• Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.