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About the Role

The Academic Quality Assurance Officer is responsible for the operationalization and administration of IBU’s academic quality assurance. This role implements institutional QA processes, maintains compliance documentation, conducts audits, and ensures consistent application of quality standards across all academic programs.

Responsibilities

• Ensure institutional academic QA processes and procedures align with policy and regulatory standards.
• Administer, process, and report on course evaluations, program review data, and quality metrics.
• Monitor and track continuous improvement actions, ensuring completion, documentation, and evidence collection.
• Maintain and update QA dashboards, trackers, and reporting systems.
• Coordinate and execute accreditation documentation, submissions, and evidence compilation.
• Maintain and audit institutional QA records for audit readiness and regulatory compliance.
• Verify program documentation against regulatory requirements.
• Apply and enforce QA and accreditation standards across programs.
• Implement and operationalize academic policies, procedures, and SOPs.
• Monitor compliance with institutional policies and escalate deviations.
• Maintain version control systems, audit trails, and policy repositories.
• Support audits of course outlines, syllabi, and assessment plans.
• Report on alignment between learning outcomes, assessments, and curriculum standards.
• Document quality gaps and required corrective actions.
• Track and verify completion of corrective actions with academic units.
• Extract, analyze, and interpret academic quality data.
• Identify and report operational risks, variances, and trends.
• Produce standardized QA reports and compliance summaries.
• Maintain reporting cycles and ensure data accuracy.
• Provide operational guidance to faculty on QA requirements, assessment compliance, and documentation standards.
• Monitor adherence to academic integrity and assessment policies.
• Deliver structured QA training sessions and compliance briefings.
• Support implementation of approved quality standards within courses.
• Align QA requirements with operational delivery processes.
• Ensure course readiness reviews include defined QA checkpoints.
• Coordinate data collection processes across departments.
• Support QA cycles, audits, and institutional planning exercises.
• Execute quality assurance processes specific to skills-based and competency-based curriculum elements.
• Validate alignment between program learning outcomes, course-level skills, and industry-relevant competencies.
• Review and audit skills mapping matrices.
• Monitor implementation of experiential, applied, and work-integrated learning components.
• Verify assessment strategies for skills demonstration against institutional QA standards.
• Track student achievement of defined skills competencies.
• Maintain documentation and evidence supporting skills-based learning outcomes.
• Support continuous improvement of skills-based curriculum design.
• Collaborate with program leadership to ensure consistency of skills progression.
• Contribute to institutional readiness for external review of skills-based program quality.

Requirements

• Undergraduate degree in a related field; master’s degree preferred.
• Minimum 2 years of progressive experience in academic quality assurance.
• Demonstrated success in operationalizing academic quality assurance and integrity frameworks.
• Excellent project management and organizational skills, with the ability to handle multiple tasks and deadlines.
• Excellent communication and interpersonal skills.
• Strong knowledge of academic policies, accreditation standards, and institutional compliance.
• Technological fluency with AI, LMS (e.g., Canvas), CRM tools, and data dashboards.
• Submit resume and a brief cover letter highlighting qualifications and interest in the organization.
• Application materials should be submitted as a single combined PDF file with a filename that identifies the applicant.

Skills

• Academic Quality Assurance
• Continuous Improvement
• Accreditation
• Regulatory Compliance
• Academic Policy Implementation
• SOP Development
• Governance
• Course and Program Review
• Data Analysis
• Reporting
• Institutional QA Monitoring
• Faculty Support
• Academic Integrity
• Cross-Functional Coordination
• Skills-Based Curriculum QA
• Project Management
• Organizational Skills
• Problem-Solving
• Operational Efficiency
• Attention to Detail
• Data-Informed Decision-Making
• Technological Proficiency
• Time Management
• Resource Management

Location

• Toronto, Ontario

Work Type

• Full-time
• Hybrid

Experience Level

• Minimum 2 years of progressive experience in academic quality assurance

Education Level

• Undergraduate degree
• Master's degree preferred

Salary/Compensations

• $60,000.00 - $70,000.00 annually

Benefits

• 100% employer paid extended Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Life, AD&D, and Long-Term Disability Insurance
• Competitive paid time off, starting at 3 weeks
• Tuition Benefit Program
• Access to preferred corporate membership rates with GoodLife Fitness
• Engaging employee appreciation and community-building events

About the Company

• International Business University (IBU) is Ontario’s first independent not-for-profit university, accredited in 2020 and DLI approved in 2023.
• IBU is a student-centric, industry-aligned university focused on preparing future talent through innovative curricula that blend academic rigor with practical skill development.
• The university emphasizes emerging technologies, evolving societal needs, and future global workforce demands.

Equal Opportunity

• IBU values and embraces Diversity, Equality, Inclusion, and Accessibility.
• The institution aims to be a welcoming, inclusive, respectful, and safe environment for everyone.
• IBU is dedicated to fostering diversity and inclusivity within its community.
• IBU is an equal-opportunity employer.
• Applications are encouraged from all qualified individuals who would contribute to the diversification of the Institution, including equity-deserving groups traditionally underrepresented in employment.
• Accommodation is available during the recruitment process.