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About the Role

The incumbent will support the VTS project manager in administering the system and implementing fleet-related project activities. This includes providing VTS platform support, ensuring GPS improvement, liaising with technical teams, generating reports, managing billing information, and coordinating trainings.

Responsibilities

• Provide VTS platform support to WFP offices, such as managing user access, configuration management, and providing information.
• Ensure full GPS improvement on transmission rates, engaging with country offices to improve transmission efficiency on operational vehicles.
• Liaise with WFP technical team and/or provider to solve supports requests of a technical nature.
• Generate/prepare VTS based KPI reports periodically and/or on demand of Cos.
• Gather and update billing information for VTS units in use, and support VTS airtime subscription management.
• Reconciliation of country office airtime payments in WINGS.
• Keep record of support requests, and type of request for development, performance, and training purposes.
• Assist with the return/replacement of faulty devices and components.
• Align VTS data with the corporate fleet management system.
• Perform routine checks in the system on data accuracy and take the necessary steps to resolve any irregularities.
• User cleanup on a regular basis, stock verification, data exports, data backup, naming conventions, and data cleaning in CLS platform.
• Coordinate and conduct trainings (Webinars, online trainings, or physical training).
• Provide administrative and logistics support required for the successful implementation of project activities.
• Assist in the preparation of project documents and communications products.
• Undertake other related tasks and duties when required.

Requirements

• University degree in Business, Logistics, Data Management, Engineering or related fields.
• From 1 to 3 years of relevant professional experience in logistics, business analytics, system design, and transport tracking systems.
• Excellent communications and organizational skills.
• Proficiency in MS Office (Word, Excel, Power Point).
• Python would be a plus.
• Fluency (C-level) in English is required.
• Speaking another UN language will be an advantage (mainly Arabic and/or French).
• Good English writing skills and ability to create reports to present findings of data analysis.
• Understanding of WFP’s logistics practices is considered an advantage.

Skills

• VTS platform support
• GPS improvement
• Technical support
• KPI reporting
• Billing information management
• Airtime subscription management
• Data reconciliation
• Record keeping
• Device return/replacement
• Data alignment
• Data accuracy checks
• User cleanup
• Stock verification
• Data exports
• Data backup
• Naming conventions
• Data cleaning
• Training coordination
• Administrative support
• Logistics support
• Project document preparation
• Communications product preparation
• MS Office (Word, Excel, Power Point)
• Python
• English fluency (C-level)
• UN language proficiency (Arabic/French advantage)
• English writing skills
• Data analysis reporting
• WFP logistics practices understanding

Experience Level

• 1-3 years relevant professional experience

Education Level

• University degree in Business, Logistics, Data Management, Engineering or related fields

About the Company

• The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• The United Nations World Food Programme (WFP) is the largest humanitarian organisation delivering food assistance to over 90 million beneficiaries in 80 countries on a yearly basis.
• WFP owns, leases and globally operates more than 1,000 trucks of different configurations, trailers and workshop facilities throughout 28 Country Offices (COs).
• The WFP fleet is deployed to fill critical gaps in local transport capacity and stabilize transport rates in the event of increased insecurity and/or sudden growth in demand, as well as pioneer new routes that, due to prevailing insecurity, would remain inaccessible to local transporters.
• The Global Fleet unit provides a range of fleet services to WFP and non-WFP entities such as spare parts supply, technical trainings, capacity strengthening projects and the managing of a corporate fleet management- and vehicle tracking systems.

Equal Opportunity

• WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
• WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority.