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About the Role

The Medical Assistant (MA) provides administrative and clinical support within clinics, requiring strong organizational skills to manage multiple tasks efficiently and work both independently and collaboratively. The MA must be flexible and able to cover clerical duties as needed, with specific responsibilities varying by office location and department.

Responsibilities

• Answer incoming phone calls, address patient requests, and schedule appointments.
• Contact patients for no-shows and reschedule appointments.
• Distribute patient records to medical staff and prepare new patient charts.
• Ensure accuracy and availability of medical information for review.
• Process patient referrals and manage patient check-outs and discharges.
• Collect necessary copayments.
• Maintain adequate stock of supplies and ensure an organized work area.
• Schedule patient appointments and medical procedures using the EMR system.
• Obtain surgical and diagnostic insurance authorizations.
• Prepare and clean examination rooms, ensuring necessary supplies are available.
• Dispose of table paper and gowns, and clean contaminated surfaces.
• Greet patients courteously and escort them to the appropriate room.
• Assist patients with personal belongings in the exam room.
• Ensure medications brought by patients are placed in their charts.
• Verify patient history prior to physician consultation.
• Obtain and record patient vital signs in the EMR.
• Record patient room number on the encounter ticket and place it appropriately.
• Assist physicians with office procedures as a second pair of hands (excluding medication administration).
• Collaborate with RNs and LPNs to provide high-quality patient care.
• Clean and sterilize medical equipment and dispose of contaminated supplies.
• Maintain working knowledge of OSHA compliance standards and apply policies and procedures.
• Complete all required training and in-services, including OSHA training and PPD placements.
• Maintain a high level of patient confidentiality.
• Perform all other duties as assigned.
• Cross-train as a Patient Service Representative (PSR).

Requirements

• High school graduate or equivalent.
• Medical Assistant degree from an accredited vocational institution or community college course.
• Minimum of one (1) year of experience.
• Phlebotomy certification preferred.

Skills

• Organizational skills
• Ability to manage multiple tasks
• Efficient work ethic
• Independent work capability
• Team collaboration
• Flexibility
• EMR system usage
• Patient care
• OSHA compliance
• Patient confidentiality

Location

• Varies based on office location and department structure

Work Type

• Full-time

Experience Level

• Minimum of one (1) year experience

Education Level

• High school graduate or equivalent
• Medical Assistant degree
• Phlebotomy certification preferred

Salary/Compensations

• $17.45 - $20.50 / hour

Benefits

• Comprehensive medical, dental and vision plans
• HSA / FSA
• 401(k) matching
• Employee Assistance Program (EAP)

About the Company

• U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services.
• Services include general urology, surgical procedures, advanced cancer treatment, and other ancillary services.
• Operates through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center.
• Clinical network consists of more than 50 offices throughout the East Coast and Midwest.
• Includes a state-of-the-art, urology-specific ambulatory surgery center offering robotic surgery.
• Formed to support urology practices through experienced healthcare executives and resources.
• Platform for NMS Capital to build a leading provider of urological services via acquisition.

Equal Opportunity

• U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
• Management is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.