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About the Role

The Senior Product Manager drives the strategy, roadmap, and outcomes for a larger or more complex digital product domain, acting as a senior point of contact between business, engineering pods, Forward Deployed Engineers, and GT Labs. This role is crucial for translating business strategy into a prioritized plan of work and growing the Product and Business Analyst community.

Responsibilities

• Build and maintain a close, trusted relationship with the Digital Service Line Lead(s) aligned to your domain, co-owning the roadmap and prioritisation with them.
• Translate service line strategy and OKRs into a prioritised roadmap and pipeline of bets, balancing quick wins against larger, higher-risk or higher-value initiatives.
• Propose bets and recommendations for quarterly planning, building case or story of value vs effort to support prioritisation.
• Identify and broker opportunities across product domains (e.g. service lines) so the same problem isn’t solved independently in parallel by different teams.
• Management of demand channels across the business, end users, data analysis, to identify signals and opportunities.
• Provide domain expertise and leadership of industry, market and regulatory trends within the given product domain.
• Act as the conduit between the business and engineering, staying close to the overall delivery status, learning on other product colleagues, the engineering team and AI tools where appropriate.
• Contribute to buy-versus-build decisions and RFP processes, surfacing demand signals and challenging where existing solutions aren’t working for users.
• Support managing relationships with vendors on ongoing continuous improvements and influencing 3rd party roadmaps.
• Collaborate with Digital Service Line Leads and ‘GT Labs’ on higher-risk, higher-value bets.
• Contribute to evolving the firm-wide Product Management operating model and ways of working as the function matures.
• Support and/or refine user stories and acceptance criteria for requirements, supporting Business Analysts where needed.
• Represent product in senior stakeholder forums, including SLT and cross-functional steering conversations aligned to a given product domain.

Requirements

• Proven experience operating at Senior Product Manager, Lead Product Manager or equivalent level, ideally within a complex, multi-stakeholder or matrixed organisation.
• Track record of owning a product domain end-to-end, including strategy, roadmap and measurable business outcomes.
• Experience partnering directly with senior business stakeholders to define strategy, OKRs and priorities.
• Strong commercial acumen — able to build a proportionate business case, quantify impact, and prioritise using an impact/effort lens.
• Experience mentoring Product Managers or Business Analysts.
• Comfortable working with data and insights teams to define, track and report on product performance and adoption metrics.
• Comfortable in ambiguity and using curiosity to shape the evolving op model and product strategy.
• Skilled communicator and influencer, able to build trust quickly with senior stakeholders and hold a firm line where needed, for example on scope or prioritisation.
• Knowledge of agile methodologies and modern product practices, including experience running or contributing to quarterly/roadmap planning cycles.
• Genuine interest in and experience of AI-enabled delivery approaches as part of the product toolkit.
• Excellent communication and stakeholder management, able to influence without authority.

Skills

• Experience of Claude for Business
• Experience managing vendors on continuous improvement and change due to 3rd party roadmaps
• Experience with market leading professional services software such as AlphaTax, DealCloud, InFlo, client portals etc.
• Experience people managing other colleagues, supporting career progression and performance reviews.
• Familiarity with engineering pod or forward-deployed-engineer style delivery models.
• Comfortable with delivery metrics (e.g. burndown, velocity) to make informed decisions.
• Proficient with software development tools such as JIRA, Confluence, Azure DevOps.

Location

• Global

Work Type

• Flexible working
• Reduced hours
• Job shares

Experience Level

• Senior

Benefits

• Reward, benefits and leave policies on our website: Reward and benefits.
• Family friendly and wider leave policies.

About the Company

• Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries.
• We're a team of independent thinkers who put quality, inclusion and integrity first.
• All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton.
• Every day our teams help people in businesses and communities to do what is right and achieve their goals.

Equal Opportunity

• Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone.
• Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.
• Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.