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About the Role

Window Nation is seeking an Operations Manager to lead and grow installation and branch operations for their Long Island branch. This role will oversee operational and install processes, ensuring efficiency, quality, profitability, and customer experience for their newest location.

Responsibilities

• Develop and manage the branch operational plan that meets the company’s goals and objectives.
• Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability.
• Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators.
• Maintain positive customer relationships; identify, monitor, and manage customer service standards.
• Collaborate with the regional team to identify, develop, and implement best practices and SOPs.

Requirements

• High school diploma, GED, or equivalent education.
• 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry.
• 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results.
• Valid driver’s license.
• Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries.
• Ability to manage branch financials, including budgeting, P&L oversight, and cost control.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.).
• Must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

Skills

• Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products.
• Knowledge of building codes, construction techniques, safety standards, and compliance requirements.
• Previous experience recruiting, managing, and onboarding independent contractors or installation crews.
• High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus.
• Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions.

Location

• Long Island, Deer Park, NY

Work Type

• Onsite

Experience Level

• 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry
• 4+ years of progressive leadership or management experience

Education Level

• High school diploma, GED, or equivalent education
• Bachelor’s degree in business, operations or construction management, or related field

Salary/Compensations

• $90,000-$95,000 annually

Benefits

• Full benefits package including medical, dental, vision, life, and 401(k) retirement options.
• Paid time off.
• Growth opportunities within a rapidly expanding company.
• Training to help you succeed from Day One.

About the Company

• At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love.
• With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide.
• We’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.
• As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment.
• Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.
• At Window Nation, we know that when our people grow, our company grows.
• From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.
• Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences.
• We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.